Executive Assistant to Chief Executive Officer

Role Purpose

To provide high-level, proactive executive support to the CEO, ensuring efficient management of priorities, time, and communication. This role exists to bring structure, organisation, and momentum to the CEO's dynamic workload, enabling focus on strategic growth and leadership across multiple businesses.

The Role

As Executive Assistant to the CEO, you will be at the centre of operations, managing communication, travel, meetings, and projects across the Cove Group portfolio. You'll act as an extension of the CEO, trusted, discreet, and effective, supporting both strategic and administrative priorities. This position requires exceptional organisational ability, initiative, and emotional intelligence to thrive in a fast-paced, constantly evolving environment.

Key Responsibilities

This section outlines the key areas of accountability for the role and the standards expected in each area.

Strategy & Delivery

• Support the CEO in driving business priorities forward, ensuring key actions and projects are delivered efficiently.
• Manage and track multiple strategic initiatives across the Cove Group portfolio.
• Prepare documentation, briefings, and reports for meetings, ensuring the CEO is informed and prepared.
• Anticipate challenges, proactively solve problems, and maintain smooth operational flow.

Experience & Engagement

• Represent the CEO and Cove Group with professionalism, integrity, and discretion.
• Act as a key point of contact for both internal and external stakeholders.
• Support the CEO in maintaining strong relationships across partners, investors, and leadership teams.

Operational Management & Compliance

• Manage the CEO's diary, meetings, and travel arrangements.
• Maintain systems, records, and confidential files.
• Coordinate meeting logistics, take minutes, and follow up on actions.
• Uphold confidentiality, data protection, and governance standards across all executive activities.

Financial & Commercial Performance

• Support with expense management, budgeting, and reporting across business functions.
• Track and monitor key commercial and project metrics.
• Liaise with finance and operations teams to support accurate and timely reporting.

Collaboration & Communication

• Build strong working relationships across all Cove Group businesses.
• Communicate effectively with clarity, confidence, and professionalism.
• Ensure information flows seamlessly between the CEO and key stakeholders.
• Coordinate with leadership and management teams to align business priorities.

Key Performance Indicators

Performance in this role will be measured through a combination of quantitative and qualitative indicators aligned to the Cove Group's PDR framework.

These include:

• CEO schedule and priorities effectively managed.
• Key meetings, communications, and deliverables executed on time.
• Proactive management of projects and follow-up actions.
• Positive stakeholder and internal feedback regarding communication and support.
• Demonstrated confidentiality, professionalism, and initiative.

About You

You are highly organised, proactive, and adaptable, with exceptional attention to detail and the ability to manage competing demands. You thrive in fast-paced, high-expectation environments and are motivated by challenge, growth, and impact.

Essential Skills & Experience

• Proven experience as an Executive Assistant, Personal Assistant, or similar senior administrative role.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• High level of IT proficiency (Microsoft 365, Google Suite, project management tools).
• Social media management or marketing support experience.
• Ability to manage sensitive information with discretion.
• Full UK driving licence and willingness to travel.

Desirable

• Experience in supporting executive leadership across multiple business functions.
• Exposure to creative, tourism, or hospitality sectors.
• Understanding of business operations and project coordination.

Personal Attributes

• Confident, professional, and approachable.
• Calm under pressure with a proactive mindset.
• Highly adaptable and solution focused.
• Exceptional attention to detail and a natural organiser.
• Strong sense of loyalty, discretion, and integrity.
• Positive, energetic, and aligned with Cove Group's values.

The Reward

This role offers exposure to multiple industries, executive-level decision-making, and high-level operations across a fast-growing portfolio of companies. It's an opportunity to learn directly from the CEO, develop leadership insight, and play an integral part in shaping Cove Group's continued success.

What We Offer

At Cove Group, we believe work should be something you look forward to. We're building a culture where people feel valued, growth is constant, and purpose drives everything we do. You'll be part of a team that's passionate, collaborative, and proud of the difference we make every day.

As part of our culture promise, we offer:

• A collaborative, supportive, and values-driven environment.
• Fair pay, regular recognition, and genuine appreciation for your work.
• Opportunities for professional growth, learning, and development across Cove Group.
• Clear expectations, honest feedback, and leadership that lifts others.
• A positive, purpose-driven workplace where you can grow, thrive, and make an impact.

Here, you won't just do great work, you'll help shape a culture we can all be proud of.

Job Types:
Full-time, Permanent

Pay:
From £32,000.00 per year

Benefits:

• Company pension
• Employee discount
• Flexitime
• On-site parking
• Private medical insurance
• Sick pay

Experience:

• Executive Assistant: 1 year (required)

Work Location:
In person based at Shrewsbury Prison