IT Engineer

2 weeks ago

Melton Mowbray LE JE, United Kingdom Mark1 IT Solutions Ltd Full time £28,000 - £32,000 per year

IT Engineer – Join a Growing MSP

Melton Mowbray, LE13 1JE

£28,000 – £32,000 per year + Benefits

Full-time, Permanent

About Us

At Mark1 IT, we're a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier — and we're now looking for a talented IT Engineer to join our team.

If you're a capable, service-focused technician ready to grow, this could be your perfect next step.

What You'll Be Doing

As an IT Engineer (Level 2), you'll play a key role in delivering excellent technical support and ensuring our clients stay happy, secure, and productive.

Own 1st–2nd line issues and assist with 3rd line or projects under the guidance of senior team members

Manage client systems — Windows Desktop/Server, Microsoft 365, networking, firewalls, and VOIP

Support IT projects, including system upgrades and cloud migrations

Configure and deploy hardware/software with tidy, well-documented setups

Identify recurring issues and suggest improvements

Flag potential upsell opportunities to the wider team

Keep tickets accurate, clear, and up to date in HaloPSA

What We're Looking For

At least 2 years' experience in IT support, ideally in an MSP or multi-client environment - You might be stepping up from a Technician role and ready for more responsibility, or already in a Level 2 role and looking for better support and growth

Confident troubleshooting Microsoft 365, Azure, VOIP, Windows Server/Desktop, networking (TCP/IP, VPNs, firewalls)

Able to balance priorities, think on your feet, and own issues through to resolution

A clear communicator who builds trust with clients

Motivated, dependable, and always looking for ways to add value

Full UK Driving Licence (essential for site visits)

Why Join Mark1 IT?

We've worked hard to build a business that treats people well and gives them space to grow. Here's what you'll get:

  • Career Progression: Paid training & certifications (Microsoft, Veeam, SonicWall, Barracuda, ESET, Horizon)
  • Monthly Perks: £30 benefit – you choose (e.g. gym pass, Treat Box)
  • Extra Day Off on your birthday
  • Free Friday Breakfast for the whole team
  • Quarterly Socials: Team meals, go-karting, paintball, and more
  • Supportive culture where you're treated like a human — not a ticket machine

Ready to Apply?

If you're looking for a role where your skills are recognised and your career is going places — we'd love to hear from you.

Click Apply Now and start your next chapter with Mark1 IT.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Discounted or free food
  • Free parking
  • On-site parking

Education:

  • GCSE or equivalent (required)

Experience:

  • IT Support: 2 years (required)
  • Networking & Server Hardware/Software: 2 years (required)
  • Azure: 1 year (required)
  • VoIP: 1 year (required)

Licence/Certification:

  • Manual Vehicle Driving Licence (required)

Willingness to travel:

  • 25% (required)

Work Location: In person

  • IT Engineer

    4 days ago

    Melton Mowbray, United Kingdom Mark1 IT Full time

    AtMark1 IT, we’re a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we’re now looking for a talented IT Engineer to join our...

  • IT Engineer

    6 days ago

    Melton Mowbray, United Kingdom Mark1 IT Full time

    At Mark1 IT, we’re a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we’re now looking for a talented IT Engineer to join our...

  • IT Engineer

    6 days ago

    Melton Mowbray, United Kingdom Mark1 IT Full time

    At Mark1 IT, we’re a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we’re now looking for a talented IT Engineer to join our...

  • IT Engineer

    7 days ago

    Melton Mowbray, United Kingdom Mark1 IT Full time

    At Mark1 IT, we're a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we're now looking for a talented IT Engineer to join our team.If...

  • IT Engineer

    7 days ago

    Melton Mowbray, Leicestershire, United Kingdom Mark1 IT Full time £20,000 - £40,000 per year

    At Mark1 IT, we're a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we're now looking for a talented IT Engineer to join our...

  • IT Engineer

    4 days ago

    Melton Mowbray, United Kingdom Mark1 IT Full time

    A fast-growing Managed Service Provider in Melton Mowbray is seeking an IT Engineer to deliver exceptional technical support. You will manage client systems, assist with IT projects, and address 1st to 2nd line issues. The ideal candidate has at least 2 years of experience in IT support and a full UK driving licence. You'll benefit from a supportive culture,...

  • IT Engineer

    6 days ago

    Melton Mowbray, Leicestershire, United Kingdom Mark1 IT Full time

    At Mark1 IT, we’re a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we’re now looking for a talented IT Engineer to join our...

  • IT Engineer

    6 days ago

    Melton Mowbray, Leicestershire, United Kingdom Mark1 IT Full time

    At Mark1 IT, we're a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we're now looking for a talented IT Engineer to join our team. If...

  • Remote - IT support Engineer

    6 days ago

    Melton Mowbray, Leicestershire, United Kingdom Mark1 IT Full time

    At Mark1 IT, we’re a fast-growing Managed Service Provider (MSP) delivering trusted IT support and solutions to clients across the UK, with select international coverage. We pride ourselves on building real relationships, solving meaningful problems, and making our clients' lives easier - and we’re now looking for a talented IT Engineer to join our...

  • IT Service Desk Lead

    17 hours ago

    Melton Mowbray, United Kingdom Mark1 IT Solutions Ltd Full time

    **IT Service Desk Lead** **Location**: Melton Mowbray, LE13 1JE _(Hybrid - 1 day per week WFH after 6-month probationary)_ **Salary**: £28,000 - £32,500 per year + Benefits **Job Type**: Full-time, Permanent **Are you an organised IT professional with a passion for running a busy Service Desk and helping a growing team succeed?** Do you enjoy keeping...