Marketing Executive

Company Overview
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for September 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne's toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne's dual-structured approach ensures all customers—from growing SMBs to large, complex enterprises—benefit from trusted, innovative, and future-ready IT services.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy.

Role Overview
We pride ourselves on innovation, collaboration, and a customer-first approach. As we continue to grow, we're looking for a dynamic and detail-oriented Marketing Executive to join our team and help drive impactful and measurable campaigns across multiple channels. As a Marketing Executive, you'll play a key role in supporting the delivery of marketing campaigns and assets. You'll work closely with the Marketing Campaigns Manager and report to the Marketing Director. This role requires a blend of creativity, organisation, and analytical thinking, with a strong foundation in B2B marketing.

Responsibilities

• Campaign support & project delivery
• Deliver content and design projects to brief and within budget
• Ask the right questions to ensure clarity and accuracy
• Collaborate with internal stakeholders to meet deadlines
• Design & asset creation
• Use Adobe InDesign, Illustrator, and Photoshop to produce digital and print assets
• Design materials ranging from email banners to event signage
• Manage printing and merchandise orders and liaise with suppliers
• AI & automation of marketing
• Employ an AI-first mentality across all elements of the role
• Utilising AI for content and campaign ideation, development and refinement
• Supporting with tracking and improving FluidOne's positioning within GEO search results
• Explore ways to integrate AI to enrich and streamline marketing processes and projects
• Social media management
• Plan and pitch content ideas across platforms to position us as thought-leaders and experts in our field
• Create, schedule, and monitor posts
• Write engaging captions tailored to different audiences
• Analyse performance and optimise strategies
• Manage multiple profiles across various platforms
• Reporting & Analysis
• Contribute to reporting and analysis and present findings and commentary in monthly departmental reports
• Monitor and report on web and social analytics
• Provide insights to improve campaign performance

Requirements

• Skills & Experience
• Proven B2B marketing experience
• Video editing and creation
• Event/trade show support
• Familiarity with AI tools (knowledge of GEO would be advantageous)
• Experience working with varied brands and tones of voice
• Marketing research and long-form copywriting
• Background in IT/Telecoms
• HubSpot experience
• Proficiency in social media management and scheduling tools
• Strong design skills across Adobe Creative Suite
• Experience delivering projects to brief
• Competence in web and social analytics
• Critical thinker with strong attention to detail
• Attributes
• Receptive to feedback and able to demonstrate growth from it
• Proactive communicator who knows when to escalate
• Self-sufficient and organised
• Collaborative team player
• Comfortable in a fast-paced environment
• Agile and receptive to change
• Problem solver with a can-do attitude

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits After Probationary Period

• Subsidised health and dental care
• Employee Assistance Programme (EAP)
• Life assurance (3x salary)
• Discount platform
• FluidOne breakfast and refreshments on office days
• Pension contribution – 5% company contribution
• Generous holiday entitlement
• One day off for birthday
• Half price internet connectivity
• Ride2Work scheme
• Department incentives
• Volunteer day scheme

How To Apply
Send CV with covering letter to with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.