Applications Support Officer

5 days ago

Northampton, Northamptonshire, United Kingdom North Northamptonshire Council Full time £25,000 - £40,000 per year

About The Role
This vacancy is open to North Northamptonshire Council Internal Applicants Only
We're looking for an Applications Support Officer to join our team and play a key role in supporting the implementation of a new Adult Social Care system, as well as maintaining and our existing applications.

What will you be doing?

Provide expert support for the rollout of our new Adult Social Care system.

Ensure smooth operation and troubleshooting of existing applications.

Work closely with stakeholders to deliver high-quality solutions that improve service delivery.

Assist with testing, configuration, and user training during implementation phases.

About You
Strong technical skills and experience in application support.

Excellent problem-solving abilities and attention to detail.

Ability to communicate effectively with technical and non-technical users.

Knowledge of social care systems or similar environments is desirable.

Our benefits

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people.

You'll find that we have a wide range of careers that may be more surprising than you think

Why choose us?

We Offer a Vibrant Working Environment With

  • a competitive salary
  • a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
  • lots of opportunities to develop your skills, knowledge and potential in a large unitary council
  • generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
  • hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About Us
Our Values and Behaviours

Our Values Define Who We Are And How We Operate, By Forming The Foundation For How We Interact With Our Customers, Colleagues And Provide Our Services. They Are Also At The Forefront Of Our Decision Making And Delivery And Are

Customer-focused

Respectful

Efficient

Supportive

Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

Further information can be found at Jobs and careers | North Northamptonshire Council )

Attached documents

  • Job Description and Person Specification

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