Ward Administration Team Leader

Job Description

Ward Administration Team Leader

Rivers Hospital – Sawbridgeworth

Part Time – 22.5 hours per week

Due to our expanding service, we are looking to appoint a Ward Administration Team Leader. We are looking for someone who is an experienced, enthusiastic and highly motivated customer focused person to lead the team. You must have the ability to organise and prioritise your own workload whilst working under pressure. Previous experience of leading a team, have excellent communication skills, and be able to demonstrate good leadership skills.

As a Team Leader, you will be required to:

• Full line management of Ward Clerks, including overseeing department performance development reviews
• Supporting training and development with staff manuals
• Coordinating shift cover and team rostering
• Managing complex resource allocation of patients to beds
• Evaluating and anticipating hospital capacity by forecasting bed availability
• Working across departments to increase the number of incoming theatre bookings
• Maintaining strong communication between administrative and clinical interests in a multi-disciplinary team
• Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Assisting with hiring processes and new team member training
• Overseeing team member work for quality and guideline compliance
• Developing strategies to promote team member adherence to company regulations and performance goals
• Working within the Standard Acute Contract guideline ensuring letters are processed within the timeframes required.

What you'll bring with you:

• Good communication skills
• Friendly outgoing personality
• Proven ability to work in a team or independently as required
• Competent computer skills
• Attention to detail
• Be confident and competent under pressure
• Excellent customer skills
• Committed & Flexible

Benefits:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site
• Subsidised staff restaurant
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'

We care.

It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

"The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.