Senior Product Manager

 Position Title: Senior Product Manager

Reports to: Head of Product

Location: UK-based (Remote)

Contract type: Permanent, Full Time

About BibliU

BibliU is an award-winning digital learning platform that enables access to digital textbooks and reading materials, making learning more equitable and effective. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our end-to-end solution provides tooling and data to empower faculty to make informed decisions and for students to find information faster. BibliU continues to reduce the cost of education significantly while increasing publisher sales.

Founded in late-2015, BibliU is a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team and make us better. If you are looking for a challenging and rewarding career in EdTech, BibliU is the perfect place for you. 

Position Overview

You will be joining a lean Product team which is fundamentally responsible for enabling BibliU's rapid growth through delivering functional iterative improvements across operational, service, and customer channels, while interrogating the impact of many evolving near-term opportunities to enhance the product and service suite. 

An ideal candidate will have worked at pace in startups, scaleups or agile corporates taking ownership of complex and often highly cross-functional areas/projects, operating at a senior/staff level. You should be biased to delivery/execution and thrive working through unknowns, working collaboratively with stakeholders, with exceptional communication skills and can manage and balance pace with analytical awareness. You may have experience leading focus groups, performing customer research or working directly with users, experience of US higher Education practices, US academia or Education technology is a plus, but not essential (though upskilling in this area will be critical to succeeding in this role). 

Joining a team of 1 Senior PM & 1 Senior Strategist, and 2 Mid-level Product Managers, and a Designer, you will be empowered to manage your own stream of work, focussing specifically on innovation in integrated US higher education bookstore services, as well as supporting cross-team initiatives, measuring opportunities and success across projects helping the Product team deliver greater outcomes and adding strategic business value. At times you will be responsible for overseeing complex dependency-heavy projects, working across discovery and delivery areas concurrently to bring clarity to and enable a culture of continuous feedback & opportunity assessment - this role is for someone who enjoys all aspects of hands-on Product work. An ideal candidate will have experience working at a Senior, Group or Staff level, and will be confident leading projects.

You will be managed by the Head of Product who will involve you to review commercial opportunities, assessing product and integration opportunities, as well as aligning on and driving a value-orientated inclusive product culture. This role will challenge you to learn-fast, maintain focus, and push yourself, in an award-winning company that continues a trajectory of scaling fast.

What you will be doing:

• Assessing, validating and prioritising strategic, commercial and operational opportunities 
• Working with customers, academics, and store staff to understand needs, and adeptly communicate planned improvements and manage expectations, enabling and empowering faster more confident delivery and discovery activities
• Reviewing work of Product Managers and helping support them as they develop, and in turn receiving the same support across the entire product team
• Testing, training and documenting improvements and removing barriers to learning, understanding and delivering value

What we are looking for:

Must have

• A talent and drive to own and manage delivery, enabling engineers and stakeholders
• Exceptional communication skills including the ability to translate complex concepts into clear outcomes
• Excellent written documentation skills with an ease of transferring agreements and decisions into training, guides, and tools
• Customer experience, presentation skills and the ability to draw insights and empower users
• Compassion, empathy and humility and the confidence, drive and understanding to empower and enable others
• Demonstrable experience monitoring and assessing the success of product improvements, and actioning iterative change/employing learnings
• Willingness to learn and unlearn
• Respect for all others

Nice to have

• Skill at mentoring, supporting and leading others to bring out their best skills/abilities without overexerting influence, control or input
• Experience of US higher education services, academic practices or experience working with faculty
• Ability to work effectively with engineers, designers and operational experts, understanding and investing in cross-team improvements
• Self-regulation - to be calm under pressure and work effectively in a high-volume environment where feedback is rapid, regular and may challenge focus
• Assertiveness - to be able to work with others to bring about positive change
• Familiarity with product management & analytics tools (Linear, Featurebase, Posthog)

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• 35 holiday days per year - yep, that's not a typo
• Your birthday off
• 12 scheduled company wellness Fridays off per year
• Enhanced maternity & paternity allowance
• Flexible working hours - we're a remote team spread across the US, the EU and UK 
• Work-from-home allowance to help you set up your dream WFH station
• Cycle-to-work scheme (UK)
• A choice of health insurance cover by Vitality or Bupa
• Life insurance - 4x salary
  

Please note: We do not work with external recruiters/recruitment agencies. This position will be filled directly by BibliU only. We kindly request that external recruiters/recruitment agencies refrain from submitting candidates ofor this role.