Funeral Service Operative

2 weeks ago

Amersham HP AA, United Kingdom J Brown Funeral Services Full time £27,000 - £28,300 per year

As a Funeral Service Operative, you will play a vital role in supporting the funeral director and ensuring the smooth operation of funeral services. You will be responsible for various tasks, including the transportation of the deceased, preparation of the funeral home, and assisting with funeral ceremonies. This position requires sensitivity, professionalism, and a commitment to providing a compassionate service to grieving families. We are a small, independent family business and the successful applicant will be expected to demonstrate flexibility in working throughout the businesses' two premises at Amersham and Wendover. You must be prepared to have a DBS check and a full clean driving license is essential for this role. This is a full time salaried position, however you will earn additional payments from your on call duty, overtime etc. You will need to live within 30 minutes drive of our Amersham office (HP6 6AA) to cover on call duties which are a key part of this job role.

Key Responsibilities:

  • Transportation:
  • Safely transport the deceased from the place of death to the funeral home, and to the church, cemetery or crematorium.
  • Drive and maintain funeral vehicles, ensuring they are clean and presentable at all times
  • Assist in the preparation and presentation of the deceased, ensuring they are treated with dignity and respect.
  • Assist the funeral director during funeral services, including greeting and seating guests, carrying the coffin, and coordinating with officiants.
  • Handle any special requests from families with care and attention to detail.
  • Maintain accurate records and documentation related to funeral services.
  • Assist with administrative duties as needed, such as managing schedules and responding to inquiries.

Maintenance:

  • Ensure that the funeral home and facilities are clean, well-maintained, and organised.
  • Conduct routine checks and minor maintenance on funeral equipment and vehicles.

Qualifications:

  • Previous experience in a funeral service role or similar position is preferred but not essential as training will be given.
  • Experience in customer service or hospitality is beneficial.

Skills and Attributes:

  • Compassion and Empathy:
  • Demonstrated ability to interact with grieving families with sensitivity and understanding.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and respectfully.
  • Strong organisational and multitasking skills, with attention to detail.
  • Ability to perform physical tasks such as lifting and carrying, often under challenging circumstances.
  • High level of professionalism, integrity, and confidentiality.
  • Ability to work effectively as part of a team and collaborate with colleagues.

Hours:

  • Flexible working hours, including evenings and weekends, as required by the needs of the funeral service.
  • Work involves both indoor and outdoor settings, with exposure to various weather conditions.
  • Office duties including answering the phone, taking messages and assisting with chapel visits. Occasional office cover may be required so basic computer literacy is advantageous.
  • Requires physical strength and the ability to stand for extended periods. Please send your CV with your application with your earliest start date.

PLEASE ONLY APPLY IF YOU HAVE A FULL CLEAN DRIVING UK DRIVING LICENSE

Job Types: Full-time, Permanent

Pay: £27,000.00-£28,300.00 per year

Benefits:

  • Company pension
  • Free flu jabs

Licence/Certification:

  • Driving Licence (required)

Location:

  • Amersham HP6 6AA (preferred)

Work Location: In person

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