Team Leader

NDC Team Leader

TR Fastenings (TR) is part of Trifast plc and is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. Every colleague around the world is a valued member of the TR family who on a daily basis work together to deliver a high- quality service for all our customers.

We are looking to recruit a Team Leader on a permanent basis to join our distribution team based at our site, National Distribution Centre in Walsall (WS2 8DQ).

The Role

Reporting to one of the two Operations Managers, the Team Leader plays a pivotal role in leading a team of warehouse operatives to deliver safe, efficient, and high-performing operations. This role combines hands-on warehouse activity with first line leadership responsibilities, ensuring that daily operations meet safety standards, performance targets, and customer expectations. The Team Leader is a role model for operational excellence and team engagement.

Key Tasks

Safety and Compliance

• Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures
• Conduct regular safety audits, risk assessments, and toolbox talks or equivalent
• Investigate incidents and near misses, implementing corrective actions and preventative measures
• Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use)

People Management

• Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals
• Manage daily team briefings, shift handovers, and communication of operational priorities
• Monitor attendance, timekeeping, and conduct, escalating issues as appropriate
• Support recruitment, onboarding, and training of new team members
• Foster a positive working environment that promotes teamwork, respect, and inclusion

Operational Excellence

• Oversee the execution of warehouse tasks including goods-in, picking, packing, despatch, admin process and inventory control
• Manage deployment of resources, space, and equipment to meet operational demands
• Identify continuous improvement initiatives to streamline processes and reduce waste
• Support change management activities and adoption of new systems or procedures
• Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels
• Use data to identify trends, root causes of issues, and support opportunities for improvement
• Drive accountability for performance within the team, recognising achievements and addressing underperformance
• Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiency

The Candidate

Essential

• Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role
• Strong understanding of warehouse operations and safety standards
• Excellent communication and interpersonal skills
• Ability to lead by example and motivate others
• Comfortable using warehouse management systems (WMS) and performance dashboards
• Problem-solving mindset with a focus on continuous improvement

Desirable

• Experience with Lean or Continuous Improvement methodologies
• Experience in Microsoft Dynamics 365
• Experience in an industrial fastenings or manufacturing environment

Job Types: Full-time, Permanent

Pay: Up to £31,775.00 per year

Benefits:

• Company pension
• Life insurance
• On-site parking
• Sick pay

Application question(s):

• How many years experience do you have using warehouse management system WMS?

Experience:

• supervisory or team leader: 1 year (required)
• Logistics or warehouse : 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person