Legal Business Support Manager

3 days ago

Nottingham, Nottingham, United Kingdom Katie Bard Full time £35,000 - £55,000 per year

My client based in Nottingham are a progressive Law Firm with an outstanding reputation. An opportunity has arisen for a Legal Support Manager Manager to join their Senior Support Team.
This role is hybrid and will entail managing a team of up to 20 LEGAL support staff both administrative and secretarial.

This role will ensure the successful delivery of a high-quality, client-focused legal support service, through the operational day-to-day management of the practice and team assistants; and will be the main point of contact.

  • Managing a team of support staff of 15 or more across location
  • Managing individual performance including regular progress meetings and annual appraisals, probation reviews in line with the competency framework, and objective setting.
  • Ensure the smooth induction of new starters, transfers and maternity returns to the department.
  • Identify appropriate an provide pastoral care and active management of wellbeing for the legal support team.
  • Manage legal support teams with a focus on service delivery and excellence; resolve issues relating to workflow, resources, working relationships, service delivery and HR matters.
  • Working closely with Managers
  • Developing relationships with stakeholders to ensure KPIs are met.
  • Managing headcount in line with business needs
  • Managing the recruitment and selection process
  • Arrange and chair legal support team meetings.
  • Produce management information as required and review processes and services introducing improvements/new services as appropriate.
  • Ensuring full compliance by the legal teams and actively support and be a champion for department/firm initiatives, engaging frequently with central teams and driving positive change.
  • Lead on department projects.

Applicants MUST have experience of line managing support staff within a Law firm or Legal Services environment.

Katie Bard is acting as an agency and is an equal opportunities employer.

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