Technical Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Johnson & Johnson MedTech is seeking a Technical Specialist to support the West Midlands.

Who are we?

At Johnson & Johnson MedTech, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at

Johnson & Johnson MedTech | Cardiovascular is recognised worldwide as industry leaders in advanced 3D cardiac electro anatomical navigation. Guided by the needs of Electrophysiologists, the company has pioneered innovative technological advancements ranging from the first deflectable tip catheter to today's most sophisticated three-dimensional cardiac mapping and navigation systems. They are a key growth driver for the business operating in a fast growing and rapidly developing Electrophysiology marketplace. As a business we have a close relationship and understanding with our customers and as a result, have a strong product portfolio today and a strong pipeline for the future.

Purpose of the role

The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan.

What to expect:

Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan.

Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System.

Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently.

Follow mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil your job effectively.

Execute key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists.

Contribute to developing innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.

Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners.

Develop in depth understanding of the needs and objectives of customers on all levels - both clinical and non-clinical partners, to develop tailored solutions, which improve sales

Who are we looking for?

A minimum of a bachelor's degree is required, master's degree preferred in biomedical engineering.

Proven experience as a clinical support specialist within the medical device field.

3D mapping experience preferred but not crucial.

Proficient in English both verbal and written communication.

Excellent listening skills. Ability to build positive relationships quickly.

Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all partners within the EP lab setting.

Self-disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management.

Initiative-taking and a desire to succeed in a fast-paced role.

A collaborator and entrepreneurial analytical person

The ability to positively influence thinking, behaviour, and gain dedication.

Trained in applying sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook

Full & clean driving license

What type of mark will YOU make? 

By joining Johnson & Johnson MedTech you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world's healthiest workforce you can strengthen your body as well and your mind.  When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day.  And when you apply your talent to our collective purpose there's no end to the lasting impact we can make together. And that changes everything.

What's in it for YOU?  

It's important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.