Team Leader

5 days ago

Brunswick Square Bloomsbury London WCN AE UK, United Kingdom GBK Brunswick Full time

Passionate About People? Lead Our Front of House Team

Do you thrive in a fast-paced environment, love delivering exceptional
service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for
a strong Front of House Team Leader to help create amazing guest experiences
and support our restaurant operations.

What You'll Be Doing:

  • Lead by Example: Motivate and support your team
    to deliver outstanding service, ensuring every guest leaves with a smile.
  • Deliver Exceptional Hospitality: Ensure every
    guest receives a warm welcome, seamless service, and a memorable dining
    experience.
  • Support the Management Team: Take charge in the
    absence of the Restaurant Manager, keeping things running smoothly and
    efficiently.
  • Keep Things Flowing: Manage bookings, oversee
    table service, and maintain a great atmosphere throughout busy shifts.
  • Training & Development: Help train and
    develop team members, ensuring they have the skills and confidence to succeed.
  • Maintain Standards: Uphold GBK's high service
    and cleanliness standards, ensuring a safe and enjoyable environment for both
    guests and the team.

What You Bring:

  • Customer Service Passion: A natural people
    person who loves engaging with guests and making their experience special.
  • Leadership Skills: Previous experience in a
    hospitality or restaurant setting, with the ability to inspire and guide a
    team.
  • Problem-Solving Mindset: Ability to stay calm
    and think on your feet during busy service periods.
  • Organisational Flair: Great attention to detail
    to manage shifts, team performance, and restaurant flow effectively.
  • Energy & Enthusiasm: A positive, can-do
    attitude that keeps the team motivated and guests happy.

What's in It for You: We're not just offering a
job; we're offering a career full of excitement and growth:

  • Feast on 50% Off your total bill for you
    and 5 friends across all our brands—because great food should be shared
  • Unlock Exclusive Discounts on thousands of
    online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on Favourites: Enjoy 20% off at
    Carluccio's retail gift shop & deli.
  • Get Paid When You Need It with Wage Stream,
    offering access to advanced pay.
  • Refer Friends and Earn with our bonus
    scheme.
  • Skyrocket Your Career: Excellent
    opportunities for career development across our diverse brand portfolio.
  • Work Your Way: Enjoy flexible working
    opportunities that suit your lifestyle.

Ready to Lead the Front of House?

If you're a hospitality superstar with a passion for service
and leadership, we'd love to hear from you Apply now to join Gourmet Burger
Kitchen as our new Front of House Team Leader and help us create unforgettable
dining experiences.

Boparan Restaurant Group (BRG) is a growing
hospitality group committed to our goal of striving to become the Best
Restaurant Group in everything we do. We're obsessed with building credibility,
going above and beyond, and delivering a memorable guest experience and an
amazing working environment.

At BRG, we live by our core values:

 Honest – Acting with integrity in everything we
do.

 Hardworking – Giving our best, every day.

 Hungry – Always striving for growth and
excellence.

 Heart – Caring deeply about our people, our
guests, and our communities.

Gourmet Burger Kitchen (GBK) at Brunswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients. 

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