Dog grooming salon manager

1 week ago

StratforduponAvon CV HT, United Kingdom Yabie Full time £29,750 - £318,750 per year

Job Overview

We are seeking an experienced and dedicated Grooming Salon Manager to lead our pet grooming team. The successful candidate will oversee daily operations, ensure exceptional animal care, and deliver outstanding customer service. This role offers an exciting opportunity to combine your passion for animals with leadership responsibilities in a professional environment. The position is suitable for individuals with a strong background in customer service, with a minimum of level 3 in dog grooming and 3 years experience in a management role in the industry.

Responsibilities

  • Manage the daily operations of the grooming salon, ensuring smooth workflow and high standards of service
  • Supervise and support grooming staff, providing training and mentorship as needed
  • Ensure all animals receive appropriate care, adhering to health and safety regulations
  • Maintain organised appointment schedules and client records
  • Oversee animal handling procedures, including heavy lifting when necessary
  • Deliver excellent customer service by addressing client inquiries and resolving concerns promptly
  • Ensure the salon maintains a clean, safe, and welcoming environment for both animals and clients
  • Monitor inventory levels of grooming supplies and order stock as required

Experience

  • Proven experience in the dog grooming industry is essential with a portfolio of work
  • Strong background in animal care, with a strong understanding of various breeds and grooming techniques
  • Previous managerial or supervisory experience within a pet grooming setting is required
  • Excellent customer service skills with the ability to communicate effectively with clients and team members
  • Physical ability to perform heavy lifting and handle animals safely and confidently
  • Organised with strong leadership qualities to motivate and guide a team towards excellence and goal setting
  • Good time management

This role is ideal for passionate animal lovers who thrive in a dynamic environment, combining technical expertise with leadership skills to deliver exceptional pet grooming services.

Job Type: Full-time

Pay: £29,750.00-£31,750.00 per year

Benefits:

  • Free parking
  • On-site parking

Application question(s):

  • Do you have a Level 3 in dog grooming Aim, OCN or City and guild or equivalent

Work Location: In person

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