Customer Experience Manager

Job Title:Customer Service AgentLocation:WalsallSalary:£26,000Job PurposeThe Customer Service Agent will be the first point of contact for customers, handling inbound and outbound calls, responding to queries, and providing excellent service at all times. This role also requires strong administrative skills to support the wider team with accurate...

Customer Business Analyst12 months contractWalsall, flexible workingWe're seeking a motivated and analyticalCustomer Business Analystto join our Customer Engagement team. This is a fantastic opportunity to play a key role in transforming the way we deliver services and improving outcomes for our residents.As a Customer Business Analyst, you will:Apply...

CET is the UK's leading provider of subsidence investigation and remediation services.We offer a comprehensive range of services, including foundation and drainage investigations, soil analysis, and building monitoring.We're looking confident people with a natural instinct to help. People who give it their all, where no challenge is too big, no ask too...

CET is the UK's leading provider of subsidence investigation and remediation services.We offer a comprehensive range of services, including foundation and drainage investigations, soil analysis, and building monitoring. We're looking confident people with a natural instinct to help. People who give it their all, where no challenge is too big, no ask too...

Job Title:Customer Service AdvisorSalary:£24,636 per yearHours: Full-time: 37.5 hrs/week, Mon-Fri 8am - 6pm, 1 in 4 Saturdays 8am - 1pm.Location:Green Lane, Walsall, West MidlandsWe have some amazing Full-Time opportunities in our growing Inbound Customer Service Teams If you're looking to join an award-winning company that gives you opportunities to...

The Role:The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management.Identify areas for innovation and investment to assist with growth.Key Responsibilities:SalesAchieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be...

Job Title:Service Desk ManagerSalary:CompetitiveLocation:WalsallStep into a pivotal role with Echo as Service Desk Manager, where you'll lead a dynamic, multilocation team and ensure world class customer support for our software services. If you thrive on solving problems, motivating people, and turning challenges into opportunities, this is your chance to...

Company Description Join Us at Grosvenor CasinosAt Grosvenor Casinos, we don't just offer a place to work  we offer a place to belong.Our casinos sit at the heart of communities across the UK. They're more than venues  they're vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink,...

Exciting Job opportunity to work for an established and growing online business, that has an exciting and successful future.We are an online retailer looking for an enthusiastic person to join us in delivering excellent customer service to our highly valued customers.You will have knowledge of:ExcelSagepayMagentoCourier websitesYou will be flexible with a...

Job Title:Test Manager (FTC)Location:Walsall (Hybrid)Salary:to £70k pro rata, depending on experienceHours:37 hours per weekDuration: 3-6 months initiallyEcho are seeking a Test Manager to lead the end-to-end testing strategy, planning and execution for our innovative software solutions. You'll ensure robust quality assurance, manage test teams and drive...