BFC Service Technician

5 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom Culligan UK Full time £25,000 - £40,000 per year

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Position Overview
We are seeking a BFC Technician to join our dynamic team at Culligan UK Limited. As a BFC Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.

Key Responsibilities:

  • Conduct site surveys and perform installations of water filtration systems
  • Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction
  • Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks
  • Work within tight daily schedules while managing tasks efficiently
  • Attend our Service Centre as required to replenish supplies and equipment

Requirements

  • Proven experience in plumbing or electrical fields preferred, but full training will be provided
  • A full and valid driving license with a maximum of 6 points
  • Ability to diagnose and resolve technical issues effectively
  • Strong DIY skills and experience using power tools
  • Excellent communication skills and the ability to build rapport with customers

Benefits

  • Monday - Friday Days working pattern
  • Uniform & Tablet
  • Company van - optional to use in own time
  • 23 days' holiday + Bank Holidays - increasing with long service
  • Company Pension scheme
  • Company Sick Pay (after qualifying period)
  • Shopping discounts with Perks at Work
  • 24 hours access to Employee Assistance Programme
  • Volunteering Day
  • Employee support network and mental health assistance
  • Opportunity for career progression

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