Key Account Manager

4 days ago

United Kingdom Richmond Marketing Full time

REPORTS TO:  Head of Health & Beauty

DIRECT REPORTS: None

ABOUT RICHMOND

At Richmond, we don't just build brands—we ignite them. As Ireland's leading trend-spotting premium brand builder, we've been shaping the future since 1992. Our mantra is simple: Where Great People Meet Great Brands. We don't just hire employees; we bring on bold, agile, and energetic innovators who thrive on shaking up the status quo. We're not just about distributing products—we're about disrupting the market, challenging the norms, and launching game-changing ideas and products that leave a lasting impact.

JOB DESCRIPTION

The Key Account Manager will be focused on developing relationships with Pharmacy customers and on delivering the commercial plans across the Health & Beauty, Snacking & Beverages portfolios.

They will work closely with the Brand & Trade Marketing teams in building and executing customer business plans, including trade activation plans and promotional calendars. They will also work closely with the Business Development team in executing these plans at store level.

KEY RESPONSIBILITIES

  • Development of Key Account Plans with pharmacy accounts
  • Growing distribution points through targeted expansion of their customer portfolio
  • Achievement of Forecast and Budget Revenue targets
  • Management of all elements of the customer Price File including full delivery of all CPIs
  • Delivery of Sales Forecast on time and accurately by sku.
  • Developing and executing Joint Business Plan's with Key Customers.
  • Achievement of company NPD, Range and Distribution targets
  • Work in conjunction with Commercial Finance and Trade Marketing to develop promotional plans suitable to each customer while seeking to maximise profitability for the Richmond Marketing business
  • Initiative to learn from previous executions, and be able to adapt and optimize future plans based on these learnings
  • Such other tasks as from time to time are advised by your manager

KNOWLEDGE, SKILLS AND EXPERIENCE

  • Sales and customer management experience in a retail/wholesale/pharmacy environment.
  • Degree in a business-related area. (Relevant experience may qualify).
  • High level of commercial awareness.
  • Strong communication and interpersonal skills
  • Excellent relationship building & teamwork skills.
  • Negotiation skills
  • Planning and organising ability.
  • Resilience & able to work on their own initiative in a fast paced, energetic environment.
  • High level of IT proficiency.
  • Word, PowerPoint & Excel.

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