Marketing Officer

Job description

Job Title: Marketing Officer

Band: 3

Salary: £37,845 - £42,007

Location: Liverpool/Norwich/Birmingham/Newport

Terms: Permanent

Hours: Full Time/Compressed Hours/Job Share

Closing Date: 11/11/25

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Would you like to be part of a dynamic marketing team that is focused on creating impactful content to demonstrate how we achieve value for the nation?

Job Summary

We're looking for a creative professional who is able to take complex information and develop it into compelling content for a diverse range of audiences of public sector buyers and suppliers. 

Working under the Marketing Manager, you'll apply your experience of digital marketing to support multi-channel activity that resonates with our target audience and contributes to the success of the CCS business plan and brand strategy.

Team Summary

This is a fantastic opportunity to join a dynamic marketing team of 12 people that sits within the wider marketing and communications team at CCS. You will be working on marketing content and channels at the heart of government. This is an exciting time to join the team as we roll-out a new brand strategy, grow our digital expertise and build on our multi-disciplinary ways of working across the team.

Key Accountabilities:

• Support development and delivery of innovative and creative multi-channel marketing activity

• Use data and insight to develop data-led content and channel plans with measurable objectives and key performance indicators

• Develop creative content that increases brand awareness and generates high levels of audience engagement

• Leverage the latest digital marketing tools and techniques, including marketing automation and Artificial Intelligence (AI)

• Support the optimisation of digital channels including email and social media

• Work collaboratively with internal and external stakeholders including marketing agencies to inform content and planning

• Apply the principles, policies and practices of Government Communications Service to a high professional standard

Essential Criteria (to be assessed at application stage):

•  Excellent understanding and experience of using digital channels and tools, including email and social media

•  Able to develop strong, productive relationships at all levels inside and outside of the organisation to achieve business objectives

• Excellent written and verbal communication skills with the ability to articulate complex propositions simply and adapt style to the audience and channel

• Experience of using data and insight to monitor and improve performance of marketing activity  

Desirable Criteria:

• Experience of working in a marketing role in a public sector or government environment

In the event of a high number of applications, the desirable will be used as a second sift.

Success Profiles (to be assessed at interview):

You will be assessed against the following Behaviours:

• Seeing the bigger picture

• Communicating and influencing

• Working together

• Delivering at pace

You will also be assessed against Experience.

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

What we will offer you, here are some of the benefits you can expect:

• Competitive salary 

• Generous pension scheme

• A discretionary non-contractual performance related bonus 

• Working remotely in addition to working in advertised office location

• Flexi time scheme (available for B1-B6)

• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence on WC 17th November and interviews will be held WC 1st December either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact

Complaints procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners' Recruitment Principles details of which can be found at

 If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at  

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. 

Complaints Procedure

 Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles details of which can be found at

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at

Internal candidates should apply using their Workday account. Please use the careers hub for your application.