Receptionist

1 week ago


Manchester England, United Kingdom LAH Property Marketing Full time £17,500 per year

Department:
Front of House

Location:
Manchester

Compensation:
£17,500 / year

Description
**Receptionist | Part time | 9.00am – 2.00pm

£17,500
Manchester**
We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at an office building in central Manchester, close to St Annes Square, working Monday to Friday, 9.00am – 2.00pm.

You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

Hours and salary
£17,500 (£12.60 per hour)

Monday – Friday 9.00am – 2.00pm

Key Responsibilities
Reception responsibilities

  • Ensuring the reception area looks presentable and welcoming
  • Meeting, greeting and registering all visitors to the building – following the appropriate sign-in processes
  • Managing deliveries, including couriers and post
  • Developing a local amenities information file, drawing on your knowledge of the local area
  • General administration
  • Producing weekly update reports

General management of the building

  • You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
  • Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
  • Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
  • Produce a weekly update report for key stakeholders

Tenant experience

  • Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
  • Introduce a monthly e-newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required

Skills, Knowledge and Expertise

  • Proven experience in a front of house reception role and are ready for a new challenge
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Proactive, self-motivated and thrive in an environment where you are required to multitask
  • Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
  • Competent Microsoft office user, with a knowledge of how to use social media app's and Canva

Benefits

  • Contributory pension scheme / life assurance
  • 24 / 7 access to a virtual GP for you and your family
  • Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
  • Financial and legal information support
  • Discounts and deals across multiple businesses
  • Referral programme
  • LAH training academy

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