Supervisor/Assistant Manager
2 weeks ago
Job Summary
We are seeking a dedicated and experienced Supervisor/Assistant Manager to join our dynamic team. The ideal candidate will possess strong leadership qualities and a background in hospitality.
This role involves overseeing daily operations, ensuring food safety standards are met, and providing exceptional service to both staff and customers. The Supervisor/Assistant Manager will play a crucial role in fostering a positive work atmosphere and guiding team members towards achieving operational excellence.
Duties
- Oversee daily operations within the establishment, ensuring smooth workflow and adherence to company policies.
- Manage and support team members, providing guidance in their roles and responsibilities.
- Oversee food preparation and production processes, ensuring high standards and compliance with food safety regulations.
- Assist in the allocation of tasks to ensure efficient use of resources.
- Handle customer inquiries and complaints professionally, striving for high levels of satisfaction.
- Collaborate with management to implement strategies for improving service quality and operational efficiency.
- Maintain cleanliness and organisation of work areas, promoting a safe working environment.
- Assist in placing orders with suppliers and maintaining stock control.
- Issuing and managing rosters and ensuring they are rostered efficiently.
Experience
- Previous experience in a managerial role within the hospitality industry is essential, preferably in a restaurant or cafe setting.
- Strong understanding of food preparation techniques and food safety standards is required.
- Proven ability to manage teams effectively, demonstrating excellent interpersonal skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail is crucial.
Job Type: Full-time
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- Management: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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