Customer Service Manager/ Payment area supervisor– Retail Garden Centre-

6 days ago

Newton Abbot TQ PZ, United Kingdom Plants Galore Full time £30,000 - £33,300 per year

Our Garden Centre based just outside of Newton Abbot town centre is looking to strengthen its management team with the addition of a Customer service Manager/ Payment area supervisor. These roles are responsible for the smooth running of the payment area along with supporting the store manager with the running of the rest of the centre. The right candidate must be customer service focused and be friendly and approachable.

Candidates must be confident in customer facing roles and have previous experience in retail management.

The role will include the following responsibilities:

· Managing 4 till operatives

· Resolving customer queries

· Processing returns

· Following and enforcing policies and procedures

· Customer service

· Opening and Closing procedures

· Head office reporting and administration

· Managing and leading the retail team

· Providing high level customer service and ensuring the team provide the same

This role is hands-on and physically demanding, requiring you to be on your feet all day and handle heavy lifting. A good level of physical fitness and a passion for active work are essential. Regular weekends and bank holidays are required to meet business needs, so please do not apply if you can't work weekends.

We can offer rates of pay well above the industry average following completion of a successful trial period, a long-term career in retail as well as plenty of opportunities to advance into retail management. The starting rate of this role is between £14 and £16.00 which is equivalent to between £30,000- £33,300 per year. Holiday is pro rata based on days worked – approx. 28 days per year.

This role has excellent career potential for the right candidate. You will be part of a six person management team running a busy retail garden centre reporting to the store manager / head office.

How to Apply for this role

  • Please send your CV (and a covering letter if available) at your earliest convenience. We will only respond to candidates selected for an interview.
  • Interviews will take place over the next few days and weeks.
  • The interview process will be informal and friendly, including an application form and an in-depth discussion about the roles available.
  • There is no fixed closing date for these positions; applications will remain open until the roles are filled.

We currently have many vacancies so please visit our website ) to view our other vacancies.

Job Types: Full-time, Permanent

Pay: £14.00-£16.00 per hour

Benefits:

  • Company events
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Newton Abbot TQ12 6PZ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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