Retail Sales Advisor
2 weeks ago
Overview:
At Fitshop, we have an excellent opportunity for a part time Retail Sales Advisor based at our Edinburgh store.
We believe it is important to provide quality support for
our Customers. We need our Retail Sales team to be confident, polite and
personable individuals with outstanding communication skills to provide
a first class Customer journey in store (and on the telephone when
appropriate).
Benefits:
- Bonus
- Full training
- 22.5 hour
contract - 30 days per annum paid holiday (inclusive of bank holiday
allowance) - Pension scheme
- Life Insurance (4x annual salary post
probationary) - generous staff discount
Retail Sales Advisor Key Responsibilities:
- Ensure
a first class customer journey and in-store sales experience by being
approachable and delivering friendly customer service - Achieve and exceed daily, monthly and annual sales targets
- Building an in-depth knowledge of our products and services to enable to provide outstanding support customers
- Confidently
managing the full customer journey with ease in order to delight the
customer with the aim to impact our trust pilot score positively
alongside ensuring repeat business - Work with the store manager
and assistant manager to replenish stock, visual merchandising and
ensuring stock remains clean and well presented - Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
- Support
by bringing ideas and implementing footfall driving activities such as
demonstrations, price promotions and any other marketing activity - Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous
personal improvement; constantly striving to grow and develop self and
team; deliver and support with any relevant training, preparation of
manuals etc.
Who you will work with:
In addition
to the working with a great store team, you will connect with other
retail stores, sales, customer care and our warehouse team.
You will need:
- To maintain a calm, confident and enthusiastic manner when dealing with Customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- To generate sales
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self-motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.
If this sounds like the ideal role for you, we would love to hear from you Click apply and send us your CV and covering letter.
We look forward to receiving your application for the position of Retail Sales Advisor.
Job Type:Part-Time
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