Field Care Supervisor

6 days ago

West Wickham, Greater London, United Kingdom Home Instead Full time £27,000 - £40,000 per year
Company Description

Home Instead Senior Care is the world's leading provider of home care, live-in care, non-medical care and companionship services for older people. With passionate and motivated staff, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our wonderful Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support. Our team has been rated 'outstanding' by the Care Quality Commission and we have been rated as a '5-star employer' by WorkBuzz.

Job Description

Reporting to the Registered Manager, the Field Care Supervisor / Client Services Manager role will require you to ensure the best possible care is provided to our wonderful clients, by encouraging and motivating caregivers to deliver the best possible care to our clients and to continue to develop their knowledge and skills throughout their employment.

We are looking for a Manager with a strong care background (any Home Care experience would be desirable but is not essential) to join our friendly Bromley based office team.

Qualifications

As Field Care Supervisor  / Client Services Manager ( CSM ) you will be involved in:

  • Converting new client enquiries
  • Client On-boarding
  • Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements.
  • Managing CAREGiver personal development
  • Care Delivery & on-call rota
  • Ensuring client satisfaction
  • Managing a team making sure that exceptional service is delivered to our clients and workloads are managed accordingly.
Additional Information

To be successful in the Field Care Supervisor / Client Services Manager role, you will:

  • Have previous care experience with excellent customer service and man management or supervisory skills.
  • Be commercially aware
  • Have influencing capabilities
  • Be able to demonstrate achievement of business growth targets
  • Have the ability to build good working relationships.
  • Have strong organisation and planning skills
  • Be able to work well and accurately under pressure
  • Be flexible to meet the demands of the business including participating in an on-call rota

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.

You will be an experienced supervisor within the care sector, preferably home care, however not essential.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Additional information

Pay: £27, £32,000.00 per year

Benefits:

  • 20 days holidays
  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • Referral programme

Schedule:

  • Monday to Friday
  • Weekend availability

Area's covered:

  • Bromley
  • Orpington
  • Petts Wood
  • Chislehurst
  • West Wickham 
  • Beckenham

of course your milage will be covered between client visits

Please Apply NOW with CV OR call Julie Creed on , I'd love to hear from you

I'm interested

  • Field Care Supervisor

    7 days ago

    West Wickham, Greater London, United Kingdom Home Instead Full time £27,000 - £32,000 per year

    Company Description Reporting to the Registered Manager, the Field Care Supervisor / Client Services Manager role will require you to ensure the best possible care is provided to our wonderful clients, by encouraging and motivating caregivers to deliver the best possible care to our clients and to continue to develop their knowledge and skills throughout...

  • Restaurant Supervisor

    7 days ago

    West Wickham, Greater London, United Kingdom Lavoro Hospitality Full time £20,800 per year

    Job Description We are looking for a Restaurant Supervisor for our client who operates in the premium fast-casual dining market. The Supervisor will have a passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment.The Supervisors focus will be overseeing the dining experience, delivery of high...

  • Admin Medications Auditor

    6 days ago

    West Wickham, Greater London, United Kingdom Care Outlook Community Full time £25,500 - £35,000 per year

    Care Outlook is seeking a highly organised and detail-oriented Medication Auditor to join ourWest Wickhamteam.In this role, you will be responsible for ensuring that medication administration complies with regulatory standards and company policies. The successful candidate will have experience with an electronic medication management system (ECM) and a...

  • Part Time Care Professional

    7 days ago

    West Wickham, Greater London, United Kingdom Home Instead Full time £15,000 - £25,000 per year

    Company Description Do you have a genuine desire to help others?And make a real difference to people's lives?Do you want flexible hours to work around your life?Would you like ongoing support and training to be the best you can be?Would you like to be part of an amazing team working for the only 'outstanding' care provider in London borough of Bromley? Job...

  • Client Services Manager

    6 days ago

    West Wickham, Greater London, United Kingdom Home Instead Full time £25,000 - £40,000 per year

    Company Description Reporting to the Registered Manager, the role will require you to ensure the best possible care is provided to the clients of Home Instead Senior Care Bromley, Chislehurst & Orpington and to ensure the policies and procedures are adhered to.To encourage and motivate caregivers to deliver the best possible care to our clients, to continue...

  • Trainee Client Services Manager

    7 days ago

    West Wickham, Greater London, United Kingdom Home Instead Full time £20,000 - £35,000 per year

    Company Description Trainee Client Services Manager - Home Care / Domiciliary Care This wonderful opportunity would suit someone who is an experienced Home Care Professional but would like to take the next steps in their career.You will report to the Registered Manager, and gain training and support to help you to understand the role so you are able to...

  • Nursery Housekeeper

    2 weeks ago

    West Wickham, Greater London, United Kingdom Fennies Day Nurseries Full time £19,218 - £25,824 per year

    Job Title: Nursery HousekeeperLocation: 1 Mosaic Way, Beckenham, Kent, BR3 3SWSalary: Up to £12.21 per hourHours: 15 hours per week, 5 days, 6 pm - 9 pmReports to: Nursery Manager, Facilities supervisorWhat You'll Be DoingBe All In: You bring consistent commitment to maintaining a clean, safe, and welcoming environment, ensuring every nursery space reflects...

  • Key Account Manager

    12 hours ago

    West Drayton, Greater London, United Kingdom Piramal Full time

    Business: PCC Sales Department: Sales Location: UK & Ireland Travel: Field based (>70% travel). Most of the travel will be within the Midlands and Wales. Travel to Ireland, head office and events as required including overnight stays. Job OverviewResponsible for driving sales of the Piramal Critical Care portfolio within the designated region, while...

  • Security Officer

    7 days ago

    West End of London, Greater London, United Kingdom ICTS Full time £25,000 - £40,000 per year

    Job Description Established in 1987, ICTS UK specialises in the provision of integrated security and customer services within the most demanding environments.Applying our unique concept, ICTS works with a wide variety of organisation types including major public attractions, leisure, financial retail, public sector, transport and government bodies. During...

  • Reactive Planner

    7 days ago

    West Ham, Greater London, United Kingdom L&Q Full time

    Title: Reactive Planner - Passive FireContract Type: Fixed Term contract until 15/09/2026, Full Time, 35 hoursSalary: Starting salary £30,455 per annum dependant on experience. Plus £1,300 per annum Essential Car User AllowanceGrade: 5Reporting Office: London, StratfordWorking Location: Hybrid WorkingPersona: Agile Worker: 20% - 40% of contractual hours to...