Exam Coordinator

CF Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Our vision is to help children, young people and families achieve the best possible outcomes by providing exceptional interventions.

We are proud of our values:

• We care – our work is guided by the individual needs of each child, young person and family.
• We don't judge – everyone has a voice to be heard and a story to be told.
• We're child-led – our services are designed to meet the unique needs of those we support.
• We're trusted – we are proud to be the first-choice provider for many of our partners.
• We're determined – we work relentlessly toward positive outcomes, using skill, experience and innovative thinking to overcome challenges.
• We're united – our strength lies in our people and what we achieve together.

Our mission is to deliver bespoke, trusted, person-centred education and social care services with a resolute focus on enabling positive change.

Exams Coordinator

We are seeking an organised, proactive and adaptable Exams Coordinator to oversee the exam service across multiple sites, support tutors and learners, ensure full compliance with awarding body requirements and maintain high-quality processes that enable young people to achieve meaningful qualifications.

Key Responsibilities:

1. Oversee the exam service and organise the exam timetable

• Ensure full compliance with JCQ and awarding body regulations; maintain and update exam policies and contingency plans.
• Manage candidate registrations, exam entries, awarding body portals and exam management systems.
• Coordinate the full exam cycle across sites, including secure handling of papers and materials.
• Act as main contact for awarding bodies, verifiers, staff, students and parents/carers; disseminate information and respond to enquiries.
• Record and communicate results; organise certificate distribution.
• Work with the SEND Lead to ensure access arrangements.
• Support, organise and train invigilators and assessors; act as Lead Invigilator when required.
• Oversee the marking of entry level papers and ensure all documentation meets City & Guilds data storage requirements.

2. Support tutors with exam preparation

• Distribute mock papers, support marking/moderation and collate information for feedback.
• Identify trends in mock performance and share insights with tutors and the central team.
• Support individual mock exam feedback and recommend changes to exam entries.

3. Support development of the exam service

• Work with senior leaders to improve processes and support the introduction of new qualifications.
• Assist with external approval assessments and create materials to promote new qualifications.

4. Collate exam information and data

• Prepare documentation for EQA visits and monitor progress against targets.
• Support review of exam costings and budgets.
• Provide accurate exam data to senior leaders as required.

Travel Requirements

A willingness to travel across Suffolk and Norfolk exam sites is essential. Base location: Ipswich or Norwich office.

Person Specification/Essential Qualifications/Experience

• Experience as an Exams Officer and Invigilator
• Knowledge of UK curriculum, education and exam systems
• Strong professional relationship-building experience
• Strong written English; secure grammar and communication
• Knowledge of safeguarding, GDPR and confidentiality
• Confident IT user, able to learn new systems
• Ability to support well-planned, safe exam service delivery
• Excellent written and oral communication skills

Desirable

• Experience supporting young people with SEND or those outside mainstream settings
• Understanding of SEND and high-quality teaching and learning
• Proactive, resourceful and able to take initiative

Attitude

• Positive, resilient, warm, approachable and flexible
• Able to manage workload, meet deadlines and work under pressure

Other Requirements

• Willingness to travel

Job Type: Full-time

40 hours per week – term time + 3 additional weeks

Salary: £ 29,500 - £33,500 (depending upon experience)

Job Type: Full-time

Pay: £29,500.00-£33,500.00 per year

Benefits:

• On-site parking
• Referral programme
• Work from home

Experience:

• Exams Invigilating: 1 year (required)
• UK Curriculum / Education: 1 year (required)

Willingness to travel:

• 50% (required)

Work Location: Hybrid remote in Ipswich IP3 9FH