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Night Support Assistant

2 weeks ago

Coventry, Coventry, United Kingdom Coventry City Council Full time £20,000 - £25,000 per year

Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

About The Team We Are Recruiting To
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: 'Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.

What is the job role?
Make a Meaningful Difference – Join Eric Williams House as a Night Support Worker
Eric Williams House isn't just a care home – it's a vibrant, specialist dementia care community where compassion, dignity, and person-centred care come first. We're looking for warm, reliable, and proactive individuals to join our night team and help ensure safety, comfort, and continuity of care during the quiet hours.

What Makes This Role Special?

  • You'll be a key part of our overnight care team – supporting residents with empathy, respect, and understanding.
  • Every shift is a chance to provide reassurance, calm, and skilled care to those living with dementia.
  • You'll help create a safe, restful environment where residents feel secure and supported.
  • You'll also support management with the smooth running of the home, overseeing staff and ensuring high standards are maintained.

Your Working Hours:

  • Night Shift: 10:00 PM – 7:00 AM
  • 21 hours per week
  • Includes alternate weekends
  • Perfect for those who thrive in a calm, structured night-time routine.

Your Impact:

  • Leading and supervising a team to deliver high-quality, person-centred care.
  • Supporting residents' physical, emotional, and social wellbeing – including administering medication and responding to individual needs.
  • Promoting a safe and supportive environment, adhering to Health & Safety and safeguarding guidelines.
  • Encouraging professional standards and positive team culture throughout the night.

Important to Know:
We do not offer sponsorship for this role. Applicants must have the right to work in the UK over 20 hours.
If you're ready to bring your heart to work and be part of something truly rewarding, Eric Williams House is waiting for you.

Please note, the salary advertised is a full-time salary based on a 37-hour working week so will pro-rata accordingly for this role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Apply now and help us make every night a safe and comforting one.
Who are we looking for?
Key Duties & Responsibilities:

Empowering Residents: Ensure that the rights, dignity, and independence of the people we support are promoted at all times. Uphold the principles of choice, control, respect, involvement, and empowerment, allowing individuals to take an active role in their own care and decisions.

Emotional Wellbeing & Consent: Respect and support the emotional wellbeing of residents in all aspects of care, ensuring they are involved in their care and treatment wherever possible. Encourage self-responsibility and seek informed consent in all decision-making.

Creating Opportunities & Choice: Help create opportunities that empower residents to achieve their personal goals and maintain control over their care decisions. Support them in making informed choices about the services they receive.

Holistic Wellbeing: Promote physical, emotional, social, and intellectual wellbeing, ensuring individuals have access to local facilities, social opportunities, and community engagement.

Personal & Practical Care: Provide hands-on personal care and practical support, including assistance with dietary and nutritional needs, as well as ensuring that all support is delivered in a compassionate, respectful, and person-centred manner.

Medication Support: Assist in the safe administration of prescribed medications in line with departmental policies and local protocols, ensuring strict adherence to medication management procedures.

For further information please contact

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme
- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): Face to Face 3rd December 2025

About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council