Programmes Facilitator

General Information

Salary

£26,475 - £31,650

Working Pattern

Full Time

Vacancy Approach

External

Location

Hull

Region

Yorkshire and the Humber

Closing Date

30-Dec-2025

Business Unit

AGY - NOMS Agency

Post Type

Permanent

Civil Service Grade

Other

Number of jobs available

3

Reserve List

12 Months

Job ID

12325

Descriptions & requirements

Job description

Are you passionate about rehabilitation? Could you help people make meaningful and sustained changes in their lives? If so, then a career as a Programme Facilitator in the Probation Service is for you.

If this sounds like you, apply now.

Providing interventions to people who engage in harmful behaviour to help reduce their likelihood of reoffending is an important part of our work in HMPPS. Our Programme Facilitators deliver a range of Accredited Programmes and Structured Interventions. You will be delivering groupwork and individual work to people subject to Community Orders or on licence after release from prison. These programmes are designed to support people to desist from crime, help people build on their strengths and lead more fulfilling and pro-social lives. You will be working with people who have perpetrated domestic abuse, sexual abuse and/or committed other violent and acquisitive offences.

The majority of our Programmes are delivered in the evening and tfore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

In addition to the base salary, you will be entitled to unsocial hours payments for working in the evenings and/or a Saturday. Working on a Saturday attracts an additional premium of 50% and working evenings an additional 30%.

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges w applicable.

Overview of the job

The job holder will deliver a range of rehabilitation interventions aimed at changing the attitudes, beliefs, and behaviour of people on probation with a full range of offence types and a full range of levels of risks (including those convicted of sexual and domestic abuse offences), as determined by sentences of the Courts and on the recommendation of Probation Practitioners.

The main objectives of this role are to reduce re-offending, protect the public, prevent future victims and rehabilitation to help people to build constructive and meaningful lives in the community, through the delivery of effective evidence based Accredited Programmes and Structured Interventions.

The post holder will be Regionally based and sit in the Interventions Team and report to the Programme Manager. They will deliver interventions across a large regional area w travel will be required. T will be no line management responsibility in this role.

T will be a requirement to regularly work unsocial hours (including evenings and weekends).

Summary

The job holder will be delivering interventions in groups, however dependent on the intervention can be delivered in 1:1 sessions or remotely (including working with individuals with learning disabilities and challenges) in line with operational manuals and organisational policies.

The post holder will liaise and feedback to Probation Practitioners and other agencies in regard to people on probation's progress, work needed and/or concerns within a group. They will contribute to the overall assessment of risk and need related to offending to address this.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Responsible for the planning and delivery of Interventions in a group or on an individual basis to people on probation. The post holder will develop and build a therapeutic and safe working environment for the duration of the programme, in line with operational manuals taking into account different learning styles and abilities.
  Will ad- to PS statutory responsibility for safeguarding (Children and Adult) and multi-agency public protection policies to manage all risks of serious harm.
• Will manage group dynamics and a range of complexities and needs of people on probation, to ensure effective targeting of the intervention and that the learning outcomes are achieved. Responsible for addressing any problematic behaviour within groups.
• Responsible for continually monitoring and making informed, evidenced recommendations around suitability, risk, safety and wellbeing of people on probation throughout the intervention (pre, during and post), to inform future sentence management.
• Will be responsible for completing timely and accurate recording of all relevant data; attendance, feedback, risk issues, and relevant reports, that meet quality assurance requirements.
• Responsible for liaising and providing timely and appropriate communication and analysis of people on probation's progress on the intervention or concerns within a group, with the relevant staff or stakeholders (Courts, Criminal Justice Agencies etc) responsible for enforcement and risk management plans.
• Deliver, workshops and briefings to Probation staff and external stakeholders on the range, purpose and content of interventions available.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
  Will take part in regular video monitoring feedback sessions to ensure audit standards are ad- d to and to review and reflect on their own practice and implement advised professional development.

The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position and must always demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Civil Service Success Profile Criteria

Behaviours

• Communicating and Influencing
• Managing a Quality Service
• Developing Self and Others
• Working Together

Ability

• The ability to evidence high level literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
  An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w- specified in Wales) Welsh.

Experience

• Experience of dealing with challenging behaviour, including from individuals who have experienced a range of social/ personal difficulties, within a professional or personal setting.
• Experience of working collaboratively, maintaining effective team relationships.
• An awareness and some understanding of the criminal justice system, safeguarding principles and types of sentences given to People on Probation.
• Experience of assessing and analysing information from different sources and situations to make decisions.
• An understanding of and commitment to promoting equality and valuing diversity.
• Experience of using a range of IT software applications such as Microsoft.
• Experience of implementing new learning to improve performance.
• Experience of planning and prioritising tasks effectively in response to changing demands.

Technical

• Candidates will be required to undertake and pass an Assessment Centre prior to undertaking training.
• Candidates will be required to become an Accredited Programmes Facilitator by:

o Undertaking and successfully passing Core Skills (1 week) to evidence their competence in delivering group work interventions (within 6 months).

o Undertaking and successfully passing Programme specific training for each programme and intervention the service delivers (1 week per programme).

About us:

The work is varied, challenging and meaningful and comes with job security, great benefits and career progression opportunities - not to mention the chance to make a real difference to people's lives and our communities.

About the Recruitment Process

To apply to this role you will be required to complete a short application form and detail responses to two Civil Service Behaviour and one Experience based questions.

Your application will be sifted once the application deadline has d. You will then receive further instruction on the outcome of your application.

If successful at sift you will be invited to an interview which will include a facilitation exercise.

The purpose of the assessment process is to assess the right behaviours and strengths required for the programme facilitator role and to assess your suitability for the training programme that is required for the role.

The assessment will consist of two activities: A facilitation exercise with some follow up questions (topic will be emailed to you once interview booked) and an interview relating to the role of a programme facilitator

For the facilitation exercise you will need to prepare a presentation, the topic of which will be shared with you once you book an interview slot.

The facilitation exercise will be measuring you against the behaviours of Communicating and Influencing, Developing Self and Others and Managing a Quality Service. You will have up to 10 minutes to deliver the exercise.

About the role

Helping offenders turn their lives around isn't without its challenges. But you'll play a key role in supporting them through interventions that encourage positive change.

As a programme facilitator, you'll deliver group and one-to-one sessions, creating a safe and structured environment that meets different learning styles and needs. You'll manage group dynamics, address challenging behaviour, and ensure sessions remain effective.

Our team is made up of a strong and inclusive group of colleagues, from all walks of life, who are passionate about helping and motivating people on probation. You will work alongside your fellow team members to ensure that people on probation receive the highest quality input and support, as well as sharing information and providing guidance to members of the wider Probation Service, such as Probation Practitioners and Domestic Abuse Safety Officers.

You'll also:

Monitor progress, risk, and wellbeing throughout the intervention

Keep accurate records and share insights with relevant teams

Work ly with courts and criminal justice agencies to support sentence management

Provide workshops and briefings to probation staff and external stakeholders

Use pro-social modelling to reinforce positive behaviours

With regular feedback and professional development, you'll have the support you need to grow in your role while making a real difference in people's lives.

Due to the nature of the role extensive training and support is provided to ensure that all Programme Facilitators are confident and competent to succeed. Through the training programme you will learn about all aspects of programme delivery, including the theory behind the interventions we deliver. It is a requirement to successfully complete a 6-month probationary period, including undertaking an assessment centre and passing assessed training.

The majority of our programmes are delivered in the evening and tfore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed.

Additional Information

W applicants provide multiple location preferences, reserve lists will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences w you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences. All offers of employment will be made strictly in merit order, based on your performance throughout the recruitment process. Candidates at the top of the merit list will be offered vacancies as they arise in their chosen locations.

The addresses listed in the job advertisement are not an exhaustive list of potential base locations, they give an indication of some of the potential locations you could be based at.

We will tfore endeavour to offer you a vacancy within a 60-minute commute of your home location.

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band.

Existing Civil Servants will have their salary calculated in accordance with the Departments pay on transfer / pay on promotion rules.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-);
• To Ministry of Justice Resourcing team (resourcing-management-);
  To the Civil Service Commission (details available- )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit:

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference

Job Description Attachment

• PS JES 0123 Programme Facilitator JD (Job Description Attachment)

Select new file
Application form stage assessments

Behaviours

Behaviours Application Form Question Word Limit

250

Developing Self and Others

Communicating and Influencing

Experience

We will assess your experience for this role via the following methods

Experience Questions

Experience Questions Application Form Question Word Limit

250

Evidence of Experience

Experience Questions

Interview stage assessments

Interview Dates

To be confirmed

Behaviours

Developing Self and Others

Communicating and Influencing

Working Together

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Other Assessments

Which assessment methods will be used?

Presentation

Level of security checks required

DBS Enhanced

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. W plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

---