Receptionist

Position: Receptionist (Permanent)

Location: On site, Westbury-on-Trym BS9 3BA

Hours: This position is a part time position, 16 hours a week (including a 30-minute lunch). Hours are Tuesday 8am – 4pm and Friday 8am – 4pm

The closing date for this position will be Monday 1 December

Interviews will be taking place during week commencing Monday 8 December

Suitable candidates may be interviewed before the closing date and the school reserves the right to withdraw the position if an early appointment is made. Applicants are therefore encouraged to apply early.

We are currently looking for a dynamic and inspiring Receptionist to join our school Office team.

Main Responsibilities:

• Provide a warm, professional and courteous welcome to all visitors

• Answer all incoming calls and transfer or take message as appropriate

• Act as first point of call for pupils, working closely with the School Office

• Liaise daily with the Admissions team to ensure a warm welcome is given to guests/prospective parents

• Keep the alumnae social media platforms up to date and relevant (currently Facebook and Instagram)

• Oversee the internal room booking system ensuring facilities are prepared/booked in advance and liaising with the Domestic Team as needed

• Sorting and distribution of external mail

• Create a half-termly newsletter Ecomms using the alumnae database, Raiser's Edge NXT that is relevant and interesting for those with a past connection to Badminton (former pupils, former staff, former governors)

• Support the School Office and other departments as required

• Play a key role in the safeguarding function of the reception area

• Attend all relevant meetings (with staff, parents, pupils, prospective parents and pupils, and visitors)

• Track and update email bounce backs (including the use of social media to locate those no longer in contacts

• Adhere to the staff dates list and attend staff meetings, in-service training, a limited number of whole school events as identified by the Head and support school activities

To be considered for this position, we are looking for the following:

• Effective organisation and time management skills

• Ability to work calmly under pressure and to prioritise competing deadlines

• Highly developed interpersonal skills with the ability to communicate with people at all levels

• Experience of delivering excellent service in a customer-focused role

• Strong IT skills and computer literacy

• Ability to work confidentially and with discretion

• Ability to manage difficult situations using tact and diplomacy

• Previous experience of working in a school would be an advantage but is not essential. Most importantly, you will be efficient, keen to learn with a common-sense approach and willing to get involved in all aspect of school life.

What We Offer:

• Additional benefits: free lunch, free onsite parking, use of the school gym and heated swimming pool (at designated times) and access to free fitness classes are all included

• Pension scheme membership (including life cover)

Applicants should be aware that all email communication with HR will be sent via E-teach. We recommend that you check your emails and E-teach account regularly.

Badminton School has an inclusive culture that promotes, values and celebrates the diverse voice of our community. We have a strong commitment as an equal opportunities employer and encourage applications from all candidates.

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).