Seasonal Customer Service Assistant

2 weeks ago

Cardiff, Cardiff, United Kingdom World Duty Free Group Full time £20,000 - £25,000 per year

Seasonal Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products.

Your responsibilities will be to:

  • Deliver an individualised world class service experience for every customer
  • Maximise sales opportunities using world class service skills and knowledge of products and promotions
  • Demonstrate positive personal behaviours and a can-do attitude
  • Work independently or as part of a team to achieve operational standards across the store

What do you need, to be a Seasonal Customer Service Assistant at World Duty Free?

  • Passion about working in a team
  • Flexibility to adapt to the fast-paced environment
  • Good communication skills
  • Self-motivation, enthusiasm, and professionalism

World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.

In addition, as a Seasonal Customer Service Representative your benefits will include:

  • Company bonus scheme
  • Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us
  • Discounts on products for our staff, family, and friends
  • Travel discounts
  • Free parking

We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at

The application process:

After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don't miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon

At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your previous experience doesn't align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.

  • Seasonal Team Member

    1 week ago

    Cardiff, Cardiff, United Kingdom Welcome Break Full time £7,360 - £10,900 per year

    Location:Cardiff, South Glamorgan, CF23, United Kingdom, CF23 8RAJob ID: 127150Team: Waitrose (TMWT)Job Type: SeasonalSales Assistant - Temporary Seasonal PositionWelcome Break, Retail, Cardiff Gate, CF23 8RAImmediate start part-time flexible positions available Pay up to £12.37ph plus £1 on-shift mealsMust be avaliable to work shifts any days of the week...

  • Customer Service Assistant

    17 minutes ago

    Cardiff, Cardiff, United Kingdom CHERWELL DISTRICT COUNCIL Full time

    Customer Service AssistantCastle Quay04/01/2026Customer Service AssistantThe job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.Job detailsSalary£25, £28,361.00 per annumContractual hours37BasisFull timeDate posted11/12/2025Job referenceCDC000346RCustomer...

  • Customer Service Assistant

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Future Publishing Full time £25,000 per year

    Go.Compare is one of the UK's leading price comparison websites, helping millions of people make smarter financial decisions every year. We provide a fast, transparent, and reliable way to compare a wide range of products and services, from car and home insurance to energy, broadband, and more. Our mission is simple: to empower consumers with the information...

  • Customer Service Advisor

    4 days ago

    Cardiff, Cardiff, United Kingdom SSE PLC Full time £28,000 - £32,605 per year

    Base Location: Cardiff, Reading or PerthSalary: £28,072 - £32,605 + a range of benefits to support your finances, wellbeing and family.Working Pattern: 12 Month Fixed Term ContractAre you a natural problem solver with a passion for helping people and delivering truly exceptional customer service? Do you thrive in a fast-paced environment where delivering...

  • Seasonal Christmas Temporary Sales Assistant

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Joules Full time £20,000 - £30,000 per year

    Job DescriptionSHIFTS YOU ARE APPLYING FOR:8hrs p/w; Wed 16:15 - 20:15; Sat 15:00 - 19:00About the Role:The grass is greener…at JoulesWe have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never...

  • Seasonal Christmas Temporary Sales Assistant

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Joules Full time £18,000 - £36,000 per year

    Job DescriptionSHIFTS YOU ARE APPLYING FOR:8hrs p/w; Sun 12:00 - 16:00; Thu 14:00 - 18:00About the Role:The grass is greener…at JoulesWe have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never...

  • Seasonal Barista

    4 hours ago

    Cardiff, Cardiff, United Kingdom Welcome Break Full time

    BaristaWelcome Break, SITE NAME, LOCATION, POSTCODEImmediate start and full-time or part-time flexible positions availablePay up to £12.37ph plus £1 on-shift mealsAre you passionate about coffee and love sharing that passion with others? Join our Starbucks team at Welcome Break, where every day is an opportunity to craft delicious drinks, connect with...

  • Customer Service Advisor

    1 week ago

    Cardiff, Cardiff, United Kingdom BT Group Full time £25,000 - £30,000 per year

    Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ Full Time :  37.5Hourly Rate: £12.82 Why this job mattersAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.Why not use your skills to make a difference...

  • Customer Service Advisor

    1 week ago

    Cardiff, Cardiff, United Kingdom EE Full time £20,000 - £35,000 per year

    Where:3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZFull Time :37.5Hourly Rate:£12.82Why this job mattersAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.Why not use your skills to make a difference and join...

  • Customer Service Operator

    2 days ago

    Cardiff, Cardiff, United Kingdom SCC Logistics Ltd Full time

    ***Immediate start oppitunities available due to growth***SCC Logistics are looking for an additional full-time Customer Service Operator to join our close-knit team in Cardiff. Duties will include, but not limited to, answering customer enquiries, taking bookings using our in-house booking system and managing them to completion. updating customers in...