Pharmacy Ward Services Operational Manager

2 weeks ago

Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire (UHCW) NHS Trust Full time

This is an exciting opportunity for an experienced Pharmacy Technician to take on a varied and fast-paced operational role. The candidate will require skills in problem-solving and decision-making, along with excellent time and personnel management skills in order to ensure our ward-based clinical services technicians provide a quality service for our patients.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
The postholder will be responsible for overseeing all technical pharmacy activities on inpatient wards, leading teams involved in medicines management, stock control, and the use of automated Omnicell dispensing systems.

Key Responsibilities Include

  • Managing and supporting the Medicines Management and Omnicell teams to deliver efficient, safe, and high-performing ward pharmacy services.
  • Ensuring full compliance with national and Trust standards (including MHRA, GPhC, CQC, RPS, and GDP requirements).
  • Leading on the development, implementation and monitoring of service KPIs and audits.
  • Working with the Education & Training team to maintain competency frameworks and support staff development.
  • Driving service redesign projects using lean improvement methodologies.
  • Managing stock returns processes, coordinating ward-based audits, and producing operational reports.
  • Participating in operational management forums and deputising for senior colleagues where required.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire )

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Imran Khan Job title: Associate Director of Pharmacy, Clinical Services Email address: Telephone number:

If unavailable please contact Amanda Stranks, Associate Director of Pharmacy, Operations & Technical Lead on

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