Support Worker

Support Worker – Tova, Ravenswood, Berkshire

Salary: £13 per hour / £24,401.52 per annum

Hours: 36 per week

Shifts: 07:00–21:00 (Typically 07:00–19:00, 08:00–20:00 or 09:00–21:00) with no break.

Location: Crowthorne, RG45 6BQ

About the Role

We're looking for committed Support Workers to join the team at Tova, a specialist residential home within Ravenswood Village, supporting adults with complex neurodevelopmental needs. You'll play a key role in delivering person-centred care and helping people live safe, fulfilling, and independent lives.

You'll join a strong, supportive team, where the work you do really matters.

About Tova

Tova is a single-storey home based within the Ravenswood Estate, supporting seven adults aged 20s to 60s with severe learning disabilities, epilepsy, and in some cases, dementia and physical support needs. Most residents use non-verbal communication such as Makaton, objects of reference, facial expressions, and body movements. Building strong, personalised relationships is essential.

People in Tova enjoy active lives with interests like swimming, sensory sessions, music, baking, gardening, drives out, holidays, and more. All require high levels of support including 1:1 and 2:1 assistance with personal care, moving and positioning, and community outings.

Shifts run from 07:00 to 21:00 (typically 07:00–19:00, 08:00–20:00 or 09:00–21:00) with no break, and the rota flexes around the needs, preferences and routines of the people we support, not the other way around. The team works to Norwood's values of Kindness, Respect, Belonging, and Empowerment.

We also welcome people new to care, as long as you're caring, committed, and ready to make a difference.

Your Day-to-Day will include:

Your role will be varied and active. You'll:

• Support people with their personal routines including personal care and meal preparation
• Encourage independence through life skills like budgeting, shopping and social outings
• Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
• Accompany residents to health appointments and trips out
• Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
• Contribute to household tasks and maintain a welcoming home environment
• Use a range of communication methods (Makaton, objects of reference, non-verbal cues)
• Drive the home vehicle for activities and appointments (if you're a driver with a full UK driving licence)

Experience, Qualifications & Training

Essential:

• Previous experience supporting adults with neurodevelopmental disabilities
• Confident using alternative communication methods
• Awareness of safeguarding practices
• Comfortable working in a hydrotherapy pool (no swimming required)
• Able to commit to full-time hours, including weekends

Desirable:

• Experience supporting individuals with epilepsy and/or dementia
• Training in Emergency First Aid, Moving and Handling, Medication Administration
• Experience with PEG feeding
• Full, clean UK driving licence

If you're values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).

Reward & Benefits

We believe great support starts with great staff. Here's what we offer:

£13.00 per hour (plus overtime at £14.30 and Bank Holidays at £19.50)

• Fully funded induction and training
• 25 days annual leave + 8 Bank Holidays (FTE)
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
• Blue Light Card scheme access
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you'll make a real difference every day. You'll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.