Housekeeping Supervisor

Overview

We are an Independently owned & managed Hotel with 80 guestrooms; one part of the hotel building is historically linked to Grahamston Village of 1680. The hotel has been extended over the years and is very well maintained. The hotel has a small team of approx. 20 long serving employees, the longest serving almost 30 years, we pride ourselves in retaining our team and creating an environment that provides job security & safety, working comfort, time flexibility, autonomy, and we recognize our employees are all still human and therefore mistakes shall be a part of our learning & development programmes at the hotel. We welcome the diversities our employees have to offer making our workplace colourful and multicultural in the real sense. We are hoping to attract a candidate who would like to be part of this small team and shall bring the following three attributes to the place of work each day:

1. Positive Attitude

2. Honestly, Integrity & fairness

3. Skilled Knowledge

The Skilled Housekeeping Supervisor will have a small team of 5 to 7 skilled & unskilled housekeeping assistants, shall oversee the day-to-day work done by the team, performing inspections and hiring activities, while ensuring a hands-on floor on daily routine cleaning of hotel premises.

We are looking to hire a Housekeeping Supervisor to join our existing team. Our hotel premises are being used as a Homeless Shelter providing temporary accommodation for vulnerable service users who are awaiting permanent accommodation.

You will work as part of a close team by:

• assisting in giving the very best service,
• contributing to the smooth operation, teamwork and department targets
• working closely with Management team, Duty Managers & Maintainence staff

As a housekeeping supervisor your role is to provide operational support to the team and Head Housekeeper in an energetic, timely and precise manner. You will support the team with a range of duties including the distribution of linens, general and deep cleaning duties, making and changing rooms, packing luggage, etc.

Job Type: Permanent

We are seeking a dedicated and experienced Housekeeping Supervisor to oversee the cleanliness and organization of our hotel premises. The ideal candidate will possess a strong background in hospitality and janitorial services, with excellent leadership skills to manage and motivate the housekeeping team. This role offers an opportunity to ensure high standards of cleanliness are maintained, contributing to an exceptional guest experience. The position is paid and suitable for individuals committed to maintaining a professional and welcoming environment.

Responsibilities

• Supervise daily housekeeping operations, ensuring all areas meet the hotel's quality standards.
• Coordinate and schedule cleaning staff shifts, delegating tasks efficiently.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and safety compliance.
• Train new team members on cleaning procedures, safety protocols, and service user expectations.
• Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary.
• Address guest concerns related to housekeeping promptly and professionally.
• Maintain accurate records of staff attendance, performance, and training activities.
• Enforce health and safety regulations within the housekeeping department.

Skills

• Proven experience in hotel housekeeping or hospitality environments, with a strong understanding of industry standards.
• Previous janitorial experience is highly desirable.
• Excellent organisational and leadership skills to manage a team effectively.
• Strong attention to detail with a commitment to maintaining high cleanliness standards.
• Good communication skills, capable of liaising effectively with staff and guests alike.
• Ability to work under pressure in a fast-paced environment while maintaining professionalism.
• Flexibility to adapt to changing priorities within the hotel operations. This role offers an engaging opportunity for a motivated individual passionate about hospitality excellence and team management. We value professionalism, attention to detail, and a proactive approach in delivering outstanding service standards.

Job Types: Full-time, Part-time

Pay: £12.21-£12.80 per hour

Expected hours: 25 – 30 per week

Benefits:

• Company pension
• Flexitime

Work Location: In person