Outsourcing Assistant Manager

Overview
To manage a portfolio of clients and deliver high-quality outsourced finance and accounting services, including compliance, management reporting, and advisory support. The role involves supervising junior staff, maintaining client relationships, and ensuring timely and accurate delivery of services.

Key Responsibilities

• Act as the main point of contact for a portfolio of clients, ensuring all reporting and compliance deadlines are met.
• Build strong client relationships and identify opportunities for additional services.
• Review and oversee preparation of bookkeeping, management accounts, VAT returns, statutory financial statements and CT returns.
• Assist with compliance and communications in relation to employment taxes, such as PAYE, P11D and PSA.
• Ensure compliance with IFRS, UK GAAP (FRS 101, FRS 102, FRS 105) and other relevant standards.
• Ensure all client deadlines are met with high standards of accuracy and compliance.
• Delegate tasks effectively and ensure efficient resource utilisation.
• Supervise and mentor junior team members, providing technical guidance and performance feedback.
• Collaborate with clients to streamline accounting processes, implement best practices, and identify opportunities for efficiency and growth for clients and the department.
• Support the development of the outsourcing offering, including cloud-based solutions and digital transformation initiatives.
• Monitor WIP, billing, and workflow to ensure profitability and timely delivery.

Requirements

• Fully qualified Chartered Accountant (ACA or equivalent) with 1–2 years post-qualified experience.
• Trained at a Top 20 UK accounting firm.
• An understanding of IFRS and an excellent understanding of UK GAAP, CT compliance and VAT compliance.
• Strong background in UK accountancy practice, ideally in outsourcing or business services.
• Proven experience managing relationships and compliance for a portfolio of clients requiring outsourcing support, whilst also supervising staff.
• Advanced Excel skills and strong proficiency in Microsoft Office applications.
• Experience using accounting software such as CaseWare, IRIS, Xero, Sage, NetSuite and QuickBooks.
• Excellent organisational skills and the ability to manage multiple deadlines.
• Excellent written and verbal communication skills.
• Proven ability to build relationships and work collaboratively with clients.
• Commercial awareness and ability to manage competing priorities in a fast-paced environment.

About The Role
As an Outsourcing Assistant Manager, you will play a key role in delivering high-quality accounting and advisory services to a diverse portfolio of clients. This position involves managing day-to-day operations of outsourced finance functions, ensuring compliance with statutory requirements, and providing insightful management information to support client decision-making.

You will be passionate about driving process improvements and challenging existing ways of working. You will actively seek opportunities to implement robust procedures, streamline workflows, and question the status quo to ensure our clients and team benefit from the most efficient and effective solutions.

Your proactive approach will help foster a culture of continuous improvement, innovation, and excellence across the outsourcing department. The role requires strong technical knowledge, excellent communication skills, and the ability to lead and develop a team. You will work closely with senior management to maintain service excellence and contribute to the growth of the outsourcing department.

About Crowe
Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Why choose Crowe?
At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..