Sales Support Assistant

We're looking for a Sales Operations Assistant to provide essential support to our dynamic sales team. In this pivotal role, you'll be the backbone of our sales operations, keeping processes running smoothly, delivering accurate and timely reporting, and ensuring the team has the administrative support they need to perform at their best.

It's an exciting time to join the team In early 2026, we'll be launching Joint Flows, a new platform designed to empower our sales team throughout the entire sales cycle. In this role, you'll work closely with our Head of Sales to drive a successful implementation and adoption of the system.

About the Role

As a Sales Operations Assistant, you'll work closely with the sales management team to streamline workflows, coordinate key processes, and maintain the operational excellence that drives sales success. By handling the details with precision and efficiency, you'll free up our salespeople to focus on what they do best: building relationships and delivering value to customers.

Your proactive approach, ability to juggle multiple priorities, and knack for staying calm under pressure will make you a vital part of our high-performing team. This is an excellent opportunity to gain exposure to the inner workings of a sales organisation and build a foundation for growth in sales operations or related career paths.

What You'll Be Doing

• Manage deal registration submissions with vendors and oversee the renewal process for continued partnership
• Support the sales team in generating new renewal quotes, gathering pricing information, and ensuring smooth handover to sales representatives for closure.
• Proactively track and manage contract renewal timelines, identifying and addressing renewals within the next six months
• Prepare and deliver manual sales reports on an as-needed basis, providing insights for sales performance and decision-making
• Provide flexible and ongoing support across all areas of the sales function adapting to business needs as they evolve

What We're Looking For

• A natural ability to build rapport and maintain strong working relationships
• Self-motivated and driven, with a positive and enthusiastic outlook
• Excellent verbal and written communication skills
• Strong attention to detail and a methodical, logical approach to tasks
• Calm under pressure, with a hands-on attitude and the ability to meet tight deadlines
• Strong interpersonal skills and a team-focused mindset
• Critical thinking and analytical skills to support effective decision-making
• Experience working in the Managed Services or IT Solutions industry is desirable

Why Join Us?

Join a supportive, innovative team where your work is valued, and there's real opportunity for growth and impact.

Joining our team comes with a range of benefits designed to enhance your work experience and well-being:

• Time to relax with 25 days' holiday (pro rata for part-time employees), plus bank holidays. You will also have the option to buy or sell 5 days' leave each year
• An additional paid day to celebrate your birthday with family and friends
• Life assurance coverage at 4 times your annual salary
• From day one, you'll have access to Medicash, our healthcare cash-back plan, and after two continuous years of service, have the option to join our private medical scheme
• Access to ongoing training and development opportunities to help you grow in your career
• Enhanced maternity, paternity and adoption pay after two continuous years service
• Confidential counselling and support services to help you navigate life's challenges
• Salary sacrifice schemes to support you in saving for retirement or purchasing an electric car or bike
• Engage with your colleagues through team-building activities and events.
• Get prime view seats for the price of a standard ticket at the AO Arena, with guaranteed seats and access to a private bar.