Apprentice Practice Administrator
5 days ago
The Limes Surgery, Church Stile, Exminster, EX5 6DF & Starcross Surgery, Church Street, Starcross, EX6 8PZ
Overview
Westbank Practice are looking for an administrator/receptionist to join our friendly team. Potential candidates must be flexible, have excellent customer service skills and be confident in dealing with patients face to face and on the telephone. You will be dealing with tasks such as: prescriptions, making appointments, dealing with patient queries, registering patients, monitoring requests via email and other admin tasks.
The job is varied and very busy, you will be working across two sites Starcross and Exminster between the hours of 8am- 6pm Monday to Friday (approximately 25-30 hours per week)
Responsibilities
We expect the candidate to be open to all tasks within primary care. We offer full training and support. Primary care is not for everyone and it is challenging but also rewarding at the same time. Its hard work and no day is the same. I need an "all rounder" to help in areas of admin and reception along with coding and letters etc.
Duties can include but are not limited to;
- greeting and directing patients
- effective use of the appointment system
- booking appointments
- processing of information and assisting patients as required.
- To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Training
All training will be provided from your first day
PMA Ltd will deliver the Business Admin Level 3 apprenticeship with Clinical Coding
Hours
37.5 hours per week - Monday to Friday
Salary
National Minimum Wage for an apprentice - £14,772.50 per year.
Job Types: Full-time, Apprenticeship
Pay: From £14,722.50 per year
Application question(s):
What made you interested in working as a receptionist in a GP practice?
Why do you think we should give you this position?
Work Location: In person
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