Team Leader/Senior Support Worker

4 days ago

Maidstone ME, United Kingdom Me and You Family Services Full time £30,000 - £60,000 per year

Overview

We are seeking an experienced and motivated Team Leader to support the day-to-day running of a children's residential home. The successful candidate will lead and guide a team of Residential Support Workers, ensuring the delivery of safe, consistent, and nurturing care to children and young people aged 8–18. This role requires a compassionate leader with strong communication skills, a child-centred approach, and a commitment to maintaining high standards in line with the Children's Homes (England) Regulations 2015 and the Quality Standards.

Key Responsibilities

  • Lead, motivate, and support staff to provide high-quality, trauma-informed care.
  • Supervise daily operations, ensuring routines, policies, and care standards are followed.
  • Support staff in managing challenging behaviour using positive, restorative approaches.
  • Oversee completion and quality of daily logs, keywork notes, and incident reports.
  • Assist management with audits, inspections, and compliance monitoring.
  • Contribute to rotas, recruitment, induction, and ongoing staff development.
  • Promote safeguarding and ensure all incidents or concerns are reported appropriately.
  • Build positive, trusting relationships with young people and act as a role model.
  • Support young people to achieve goals, develop independence, and engage in education and activities.
  • Maintain effective communication with professionals, families, and external agencies.

Qualifications and Experience

Essential:

  • Experience working in a children's residential care setting.
  • Hold or be working towards a Level 3 Diploma in Residential Childcare (or equivalent).
  • Strong leadership and communication skills with the ability to motivate a team.
  • Knowledge of safeguarding, child protection, and Ofsted regulations.
  • Ability to manage challenging behaviour and model best practice.
  • Good organisational and record-keeping skills.
  • Willingness to work flexible hours, including weekends and sleep-ins.
  • Enhanced DBS required prior to employment.

Desirable:

  • Previous experience as a Team Leader or Senior Support Worker.
  • Understanding of EBD, attachment, and therapeutic models of care.
  • Full UK driving licence.
  • Experience contributing to audits, Regulation 44/45 processes, or Ofsted inspections.
  • Working towards or willing to complete the Level 5 Diploma in Leadership and Management.

Why Join Us

This is an excellent opportunity for someone ready to take the next step in their residential childcare career. You will receive ongoing professional development, regular supervision, and the chance to make a lasting difference in the lives of young people. We value empathy, professionalism, and dedication — qualities that help our team create positive outcomes every day.

Job Type: Full-time

Pay: £15.75 per hour

Benefits:

  • Casual dress
  • Discounted or free food

Work Location: In person

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