ER & Policy Manager

4 days ago

Reading, Reading, United Kingdom Project People Full time £40,000 - £70,000 per year

ER & Policy Manager

Reading | Hybrid (3 days/week)

6-month contract

Join MBNL, the UK's largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business.

We're hiring an experienced ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership.

Key Responsibilities of the ER & Policy Manager include:

  • Manage ER cases and coach managers through resolution
  • Lead collective ER processes including insourcing and structural change
  • Redesign HR policies and contracts to reflect company behaviours and tone
  • Ensure policies are clear, compliant, and aligned with best practice
  • Communicate and embed policy changes, upskilling managers
  • Enhance HR intranet with accessible tools and guidance
  • Deliver training and e-learning for line managers
  • Recommend models for ongoing HR/ER support
  • Support wider People Strategy projects

The successful ER & Policy Manager will have:

  • Strong UK employment law and ER expertise
  • Experience managing individual and collective ER cases
  • Proven success in policy development and insourcing
  • Confident coaching and influencing skills
  • Clear, effective communication style
  • Proactive, improvement-focused mindset

To apply for the
ER & Policy Manager please send your CV to

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