Parts Advisor

2 weeks ago

Wellingborough NN JX, United Kingdom Triangular Autos & Audio Full time £29,000 - £32,000 per year

Company description

At Triangular Autos, we are an established and independent Motor Parts and accessories supplier, for both retail and trade. We work closely with our customers, building relationships and pride ourselves on customer care.

As a family run, independent parts supplier, we work closely together and ensure our shop is a professional and positive environment to work within.

Job description

We have a rare and exciting opportunity for a Full Time Parts Advisor to join our family run, independent Motor Parts & Accessories shop. We are a well established supplier, first opening in 1972, serving both Trade and Retail customers. This role suits a Parts Advisor who is used to a extremely fast paced working environment with experience and still looking and willing to further their knowledge.

Responsibilities include:

  • To ensure that all customers, both retail and trade are dealt with promptly responding immediately to requests.
  • To ensure all parts and accessories supplied are correct, and confirmed through dealer systems if applicable.
  • To be consistent with customer service and conscious of customer needs at all times. We pride ourselves on customer care therefore a positive, friendly and helpful attitude is extremely important.
  • Occasionally, we may ask you to deliver parts in our company van and therefore a full Drivers License is required. (Please understand that this is very occasionally is there is ever a staff shortage)
  • Proactive approach in maintaining and creating customer relationships.
  • During busy periods, we may require help in putting stock away, and taking stock orders.

Expectations and qualifications:

  • We ask that you have at least 2 years experience as a Parts Advisor, preferably in a fast paced environment and be confident in working solely.
  • As a family-run business, we take great pride in the strong reputation we've built. Therefore we're looking for someone who is genuinely motivated, with a strong work ethic and a positive attitude. If you're driven and take pride in your work, you'll fit right in.
  • No qualifications are required, however, we do require you to have extensive knowledge of parts, vehicles in general and be able to assist customers when advise is required.
  • Good customer service, over the phone and face to face.
  • Great attention to detail, along with organizational and administration skills.
  • Cleanliness and organization of your own personal desk space is expected.

Working Schedule

  • Monday-Friday 8.00am-5.30pm. Saturdays are rotated meaning you will be working every other Saturday 8.30am-1pm.

Job Type: Full-time

Pay: £29,000.00-£32,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Wellingborough NN8 1JX: reliably commute or plan to relocate before starting work (preferred)

Education:

  • GCSE or equivalent (preferred)

Licence/Certification:

  • driving license (preferred)

Work Location: In person

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