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Bank Support Worker

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Glasgow, Glasgow City, United Kingdom Scottish Action for Mental Health Full time £24,000 - £30,000 per year

Around since 1923, SAMH is Scotland's national mental health charity. Today, we operate over 70 services in communities across Scotland, providing mental health social care support, addictions and employment services, among others. Together with national programme work in See Me, respectme, suicide prevention, and physical activity and sport, these services inform SAMH's policy and campaign work to influence positive social change.

SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland's Mental Health

Post: Bank Support Worker

Ref: REC1841

Location: Glasgow; Maryhill, Broomhill and Govan

Salary: £12.60 per hour

Shifts: Mixed; days, evenings, sleepovers and weekends

Contract: Bank

About the Role

This work is about helping people to live well and achieve the things in life that really matter to them. SAMH is currently looking to recruit a Support Worker for the Way Forward service based in the Broomhill, Maryhill and Govan areas of Glasgow. The Way Forward service provides supported tenancies to 25 individuals with sever and enduring mental health issues.

The service strives to support people to achieve their identified outcomes and live as independently as they can. The team support the people who use our services with daily living tasks, medication, liaise with primary health care services, enabling individuals to achieve their chosen outcomes.

The service promotes independent living and supports service users identify goals and aspirations to maximise their quality of life and recovery. You will help to encourage and support individuals to re-engage with other agencies such as health and addictions services, and education and community activities.

Everyone we support is different and we use individually tailored plans to help them to identify where their strengths lie and support them in the areas where they may need it. We are looking for initiative, compassion, energy and determination and the ability to motivate and inspire people who use our services to develop their skills and self-confidence and realise their aspirations. Support work can be challenging at times, but you go home each day knowing you made a difference.

What we are looking for

In this role your attitude and personality matter as much as your skills and experiences. Respect and dignity for the people who use our services is at the heart of everything we do. You don't need any specific qualifications at first, but what you do need is the right attitude and values. We're looking for people with great people skills who are honest, reliable and resilient in challenging situations.

Supporting the people who use our services means there are a variety of shift patterns including evenings, weekends, and, sleepovers. You will work between service bases (Govan and Broomhill) but may be required to work flexibly across local services. The service operates 365 days a year.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

  • Fully funded SVQ qualification to meet the conditions of your SSSC registration

  • Reimbursement of PVG & SSSC annual fees and registration costs.

  • Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions

  • 30 days annual leave rising to 33 after 5 years' service

  • 4 public holidays

  • 2 paid wellbeing days off per year to use on what matters to you.

  • Team wellbeing budgets

  • Workplace pension scheme

  • Life Assurance policy

  • Employee Assistance Programme

Closing date for applications will be Tuesday 18th November 2025 at 12 noon.

To apply please visit:

PVG Scheme Membership, a Right to Work in the UK check and proof of any qualifications declared in your application will be required.

Applications are welcome from people who have experienced mental health difficulties.

Please note we reserve the right to close this vacancy early should we receive a high level of applicants and would encourage you to submit your application as early as possible.

SAMH is committed to promoting equality and diversity and to represent the communities we are here to support. We aim to have a truly diverse organisation – diversity of thought, background, experience and of all protected characteristics. We particularly welcome applications from individuals who have experienced mental health problems and individuals from minority communities.

SAMH Privacy Notice

Pay: Up to £12.60 per hour

Expected hours: 1 per week

Benefits:

  • Company pension
  • Cycle to work scheme
  • Life insurance

Work Location: In person