Senior Experience Designer

About the role

Ensera Design is a world-class user-centred innovation and product development consultancy, specializing in the medical and consumer health sectors. As part of the Ensera group, we collaborate globally with contract manufacturing facilities in Europe, the USA and Asia, alongside additional design and product development teams in New Jersey and Colorado.  

We are looking for a Senior Experience Designer on a fixed-term basis (12-months) to cover maternity leave.

You'll be responsible for the design of the digital aspects of connected products and service ecosystems, and the applications and device interfaces that are part of these. Working closely alongside our wider Design and Research & Strategy teams you'll report into the Head of Experience Design.

About you

You'll have experience working with qualitative design research and quantitative data to frame and identify problems and opportunities. You will be experienced in the creation and application of design systems, journey maps and user problem statements to bringing your strategic ideas to life through visuals, storytelling and prototypes. You'll be comfortable presenting your ideas to a variety of stakeholders and create clear journey maps and service blueprints to demonstrate areas of need and opportunity. You'll be talented, driven and ambitious with the confidence to engage with complex design problems, deliver top-quality work and collaborate with our multi-disciplinary team.

Your skills and experience

Whilst you do not need to meet all of these points, please ensure you meet the majority of them before making an application:

• At least 7 years of previous professional experience and undergraduate degree level or equivalent training.

• Portfolio of work demonstrating strong skills in graphic design and prototyping related to the web, native apps and other equivalent digital experiences.

• Experience in presenting design concepts, prototypes, maps and final designs.

• Workshop participation, planning and facilitation.

• Good time management and willingness to lead estimation of design time.

• A pragmatic approach to design tasks and constraints.

• An understanding of software development and coding related to the web and native mobile apps. The ability to code is not required.

• Observation of research and testing related to UCD.

• Practical knowledge of how to measure digital experiences.

• Excellent presentation and listening skills.

• Formal training in a creative discipline, Engineering or Psychology is desirable but not required.

• Willingness to champion digital, and be a voice for innovation and trends that impact our practice and our clients.

Please note our salary band for this role is in line with our senior salary banding which is between £50,000 to £71,800. We ask you to indicate your desired salary as part of your application.

Why work with us?

Ensera Design offers interesting and varied work combined with a supportive team culture to provide a stimulating environment where you will have the opportunity to develop and learn from others. We offer flexible working policies where working patterns are agreed with our line managers, taking into account the role, needs of the individual, and the team.

We recognise that we are only as good as our people and we know how important it is to support our team.

We offer:

• Performance-related company-wide bonus.

• Flexible hybrid working in line with our core hours (Mon–Thu, 9:30am–12:00pm & 2:00pm–4:00pm; Fri, 9:30am–12:00pm).

• Private healthcare for you and your family.

• Enhanced maternity and paternity leave.

• Salary exchange pension scheme.

• 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service.

• Access to our Employee Assistance Programme and digital wellbeing platform.

• Cycle to Work & Electric Vehicle Lease schemes.

• Death in service (x4 gross salary).

• Training and development opportunities, including dedicated learning days and regular knowledge-sharing sessions.

• A free lunch the first Monday of every month alongside our company-wide meeting.

• Free breakfast every Wednesday, and plenty of opportunities to socialise, including team-organized activities, summer and Christmas parties, and more.

About us

The office is based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state-of-the-art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets.

We are proud of our values:

· Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations.

· Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward.

· Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet.

Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting-edge solutions for clients ranging from global leaders to innovative start-ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics.

Do we sound like a good match for you?

If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via

Please note we reserve the right to close the vacancy if we have a high level of applications. We look forward to hearing from you

At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human-centred design ethos is rooted in empathy, and our values – pull together, find a way, and care – guide us in building a team that reflects the diversity of the world we design for.

We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application – whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people-first design.

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