Feature Analyst

Job Overview

Business Segment: Personal & Private Banking

Location: JE, St Helier, Saint-Helier, La Motte Street 47-49

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 11/12/2025

Job Description

To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required.

Qualifications

Minimum Qualification:

First Degree in Information Technology

Experience Required :

5 - 7 years experience in Technology

Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams.

Proven experience in requirements elicitation, gathering, documentation and management and analysing business needs and provide solutions, working in an agile environment.

Key Outputs :

Collaborate with cross-functional teams comprised of product management, User Experience (UX), technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements

Collaborate with the Product Owner to create and refine user stories and acceptance criteria.

Collaborate within the feature team to ensure that stories are delivered effectively, and quality standards are adhered to.

Conduct business interviews, facilitate workshops or procedures and map user stories enabling these to come together as a cohesive whole.

Continuously improve the team's process through individual contribution and retrospectives in support of Product Owner, influence and steer the various team members (developers, testers and user experience team) ensuring the business context is fully understood and delivery on the backlog achieved.

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Checking Things

Embracing Change

Exploring Possibilities

Inviting Feedback

Making Decisions

Pursuing Goals

Resolving Conflict

Taking Action

Team Working

Upholding Standards

Technical Competencies:

IT Business Analysis/ Feature Analysis

IT Knowledge

Requirements Gathering and Management

Research & Information Gathering

Stakeholder Management (IT)

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