Infrastructure Technical Architect

4 days ago

London Area, United Kingdom SoftNice UK Limited Full time £60,000 - £120,000 per year

Role Summary

An Infrastructure Technical Architect is responsible for designing, delivering, and sustaining scalable, secure, and cost-effective infrastructure solutions that support business applications and services. This role partners with engineering, security, operations, and business stakeholders to define architecture roadmaps, technical standards, and best practices across on-premises, cloud, and hybrid environments.

Key Responsibilities

  • Design and architect infrastructure solutions across cloud (AWS/Azure/GCP) and on-premises environments to meet performance, availability, security, and compliance requirements.

  • Define and maintain infrastructure reference architectures, standards, and patterns for networking, compute, storage, virtualization, containers, and platform services.

  • Lead infrastructure transformation initiatives such as cloud migrations, platform consolidations, and modernization projects.

  • Collaborate with application architects, DevOps, and security teams to ensure integration, automation, and secure configuration of platforms and services.

  • Drive infrastructure automation using IaC tools (Terraform, CloudFormation, ARM, Ansible, etc.) and CI/CD practices to reduce manual effort and improve consistency.

  • Evaluate new infrastructure products and services; run POCs and vendor assessments to recommend cost-effective solutions.

  • Create capacity planning, performance tuning, and cost-optimization strategies; provide lifecycle management guidance for infrastructure components.

  • Define and support disaster recovery, business continuity, backup, and high-availability strategies and plans.

  • Produce and maintain architecture artifacts: solution diagrams, runbooks, standards, technical proposals, and ROI/impact assessments.

  • Mentor and coach engineering and operations teams on architecture best practices, design reviews, and technical decisions.

  • Participate in incident reviews and postmortems to recommend architecture or process changes to reduce recurrence.

Required Experience & Qualifications

  • Proven experience designing and delivering enterprise infrastructure solutions across cloud and on-premises environments.

  • Hands-on experience with at least one public cloud (AWS, Azure, or GCP) and strong understanding of cloud-native services and architectures.

  • Solid background in networking (routing, switching, LB, VPN, DNS), virtualization (VMware, Hyper-V), and storage technologies.

  • Experience with containers and orchestration platforms (Docker, Kubernetes) and related tooling.

  • Strong knowledge of security controls for infrastructure: identity & access management, network segmentation, encryption, and vulnerability management.

  • Experience implementing infrastructure automation and IaC (Terraform, CloudFormation, Ansible, etc.).

  • Familiar with monitoring, observability and logging solutions (Prometheus, Grafana, ELK/EFK, Datadog, etc.).

  • Experience in high-availability, DR planning, backup technologies, and capacity planning.

  • Excellent communication skills and experience presenting architecture and trade-offs to technical and non-technical stakeholders.

  • Bachelor's degree in Computer Science, Information Technology, or equivalent experience.

Preferred Certifications

  • Cloud certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Professional Cloud Architect.

  • Infrastructure and architecture certifications: TOGAF, Cisco CCNA/CCNP, VMware VCP.

    • Certifications in security or DevOps tools are a plus (e.g., CISSP, CISM, HashiCorp Certified).

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