Application Managed Services Lead – Oracle Cloud

Description

Recognized on the Inc. 5000 fastest growing companies in the US, Peloton is one of the largest and fastest growing professional services firms specializing in Integrated Cloud Solutions for Enterprise Resource Planning, Enterprise Performance Management, Supply Chain Management, Human Capital Management and Big Data and Analytics. Peloton has the vision and connected capabilities to help CFOs, CIOs and business leaders to envision, implement and realize the benefits of digital transformation. Companies that are equipped with the right information, have the know-how, and the enabling technology to consistently leverage analytics will gain a competitive advantage.  Our people are recognized as some of the best minds and most committed people in the industry.  We believe in quality.  We appreciate creativity.  We recognize individual contributions, and we place trust in our team members.  And…we love what we do.    Peloton provides Advisory, Consulting, and Managed services with deep functional and technical expertise specializing in serving clients in the Retail, Manufacturing, Life Sciences, High Tech, Professional Services, and Financial Services industries. Our business and technology professionals provide a unique perspective, proven experience, with an innovative and collaborative approach to achieve results for clients.    If you are interested in being a part of our high performing and growing organization – and have strong business and/or technical expertise; especially as related to Oracle Cloud applications, you may be a good fit for our team. Peloton has a unique opportunity for an experienced Application Managed Services Lead to support a diverse portfolio of Oracle Cloud customers.  This leader will drive operational excellence, ensure high-quality support and delivery, and serve as a trusted advisor to clients across Europe.  The ideal candidate brings deep Oracle Cloud Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) expertise – both functional and technical- along with a strong understanding of localizations, and best practices for sustaining cloud environments.     Key Responsibilities:

• As a AMS Lead supporting Europe, you will lead and manage the day-to-day operations of a regional team supporting multiple Oracle Cloud clients. 
• Serve as the primary escalation point for critical incidents, problem management, and service level performance.
• Oversee and support Oracle Cloud ERP applications for Peloton customers, guiding them from a functional and technical standpoint, with problem resolution and enhancement work.
• Manage and optimize processes for incident management, change management, patching cycles, quarterly updates, and continuous improvement.
• Collaborate with client stakeholders to understand ongoing business needs, ensure service quality, and identify opportunities for value added enhancements.
• Govern and support complex integrations, extensions, reporting, and data related activities across Oracle Cloud environments.
• Ensure compliance and proper handling of localizations across Europe, including statutory, tax reporting, and country specific configurations.
• Support pre-sales activities including solutioning, scoping, estimating, and contributing to AMS proposals.
• Drive adoption of best practices, automation, and repeatable delivery models within Managed Services.

Required Experience & Skills:

• Qualified candidates must have a BS or BA degree in Business, Technology, or equivalent degree
• Must have 5+ years of strong hands-on implementation or support experience in Oracle Cloud ERP modules and/or Oracle Cloud Supply Chain Management modules – both functional processes and technical components.
• Experience supporting Oracle Cloud implementations and ongoing production environments.
• Solid understanding of technical integrations (OIC, REST/SOAP APIs, file-based integrations) and cloud extension frameworks.
• Familiarity with European statutory and localization requirements across finance, supply chain, and reporting.
• Strong cross-functional end-to-end knowledge of business processes and system configuration dependencies across financials, accounting, costing with exposure to multiple modules and processes such as Procure-to-Pay, Accounting-to-Reporting and Order-To-Cash
• Strong understanding of Financial Business Processes (Period-End closing, General Ledger and Subledgers including accounts payable and costing).
• Ability to work effectively with global teams and customers in a fast paced, client facing services organization.
• Strong communication, stakeholder management, and problem-solving skills.
• Based in the United Kingdom with ability to travel occasionally as needed.

Additional Desired Skills:

• Experience in the Consumer-Packaged Goods (CPG) industry or other product-based sectors.
• Proficiency in additional languages – Particularly Italian and Spanish- in addition to fluent English.
• Experience driving continuous improvement initiatives or AMS transformation programs.
• Certifications in Oracle Cloud ERP or SCM applications

Compensation:  Peloton provides a reasonable range of compensation for roles. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, business needs, and geographic location.     Peloton Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-EE1 #LI-REMOTE

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