Beauty Consultant

13 hours ago

Edinburgh, Edinburgh, United Kingdom La Prairie Full time

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Edinburgh might be of interest to you.

As part time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ​

Main Accountabilities:

  • Make smart business decisions based on brand and business ambition
  • Achieve the sales objectives​ based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
  • Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc​
  • Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale​
  • Create a deep connection with the client to understand their needs, build trust and long-lasting relationship​
  • Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times​
  • Engage clients and maintain relationships using La Prairie's clienteling tools and systems
  • Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client​
  • Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients​
  • Strong retail experience ​
  • Real passion for beauty and skincare ​with an affinity for luxury, always striving for excellence​
  • Strong business acumen to drive sales and go beyond business objectives ​
  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service ​
  • ​Ability to build relationships throughout the store to find new opportunities ​
  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
  • NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients (desired but not essential)

In return, La Prairie offers:

  • A good salary with a new competitive commission scheme
  • 33 holiday days (including bank holidays) pro-rated based on working days
  • Generous product allocation & discount
  • Long Service Awards starting with 3 years' service
  • Gratis of new launches 
  • Contributory pension scheme – 5% employer contribution
  • Employee referral bonuses

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