Marketing & Creative Operations Manager
2 weeks ago
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK's leading online fashion retailers. We employ around 140 employees across head office and retail, creating and selling a beautiful range of women's clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
At Hush, we're on a mission to deliver bold, creative campaigns that inspire and connect. We're looking for a Marketing & Creative Operations Manager to be the backbone of our marketing and creative processes, ensuring every campaign runs smoothly, every asset lands on time, and every stakeholder stays aligned.
What you'll do
- Design and optimise workflows
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Build clear processes, critical paths, and approvals across marketing and creative. - Guarantee delivery
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Ensure all assets reach internal and external partners on time and in the right format. - Traffic briefs
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Scope, size, and progress briefs aligned to budgets, resources, and timelines. - Lead cross-functional kick-offs
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Drive collaboration and clarity from the start. - Own weekly reviews
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Manage agendas, cascade actions, and keep projects moving. - Align channels
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Partner with Content and Marketing leads to sync with the business calendar. - Manage campaigns
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Work closely with Brand and Content teams to deliver impactful campaigns. - Support resourcing
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Oversee freelance and contract requirements when needed.
What you'll bring
- Cross-functional project expertise with proven workflow management.
- Marketing, creative, or retail experience preferred.
- Proactive problem-solver
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Anticipates challenges before they escalate. - Independent and self-motivated
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Confident decision-maker, thrives autonomously. - Driven and results-oriented with a strong work ethic.
- Resourceful strategist
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Finds smart solutions with available tools and time. - Understanding of digital and print design processes.
- Excellent communicator with strong interpersonal skills.
Why you'll love it here
A supportive, dynamic, and creative workplace.
Growth opportunities as we expand and innovate.
Generous holiday allowance with flexible hybrid working options.
Continuous professional development to keep you ahead of the curve.
Social events that celebrate our collective achievements.
Early-finish Fridays and flexible hours for a better work-life balance.
Exclusive company discounts and perks
Why Hush
At Hush, you'll be part of a creative, fast-moving team where your operational expertise makes campaigns happen. You'll shape processes, drive efficiency, and ensure our creative vision comes to life.
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
No agencies please.
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