Three - Digital Product Manager

Location: London, The Speechmark + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We're here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares – about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters – and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you'll do

The primary purpose of this role is to define and lead strategically focused deliverables and enhancements in the Fixed Line and Converged team to support growth in sales through digital channels.

This role will work closely with key stakeholders across consumer to ensure that product development needs for the digital journey are met and any new propositions are supported in line with planned go-to-market activity.

This role is a mixture of customer obsession, best practice, and technology evangelism, balanced with flexibility to change and uncompromising quality of delivery. The role will work primarily work in scrum teams defining and executing the devices product roadmap, leading PI planning, writing user stories, defining the optimsation backlog, plus driving product KPIs.

Additionally, the Product Manager will have the responsibility of overseeing product owners, mentoring, and coaching them to ensure high performance and professional growth.

• Be a focal point of contact for the business for the defined product.
• Support the product owner in deliverying the product roadmap, evolving product KPIs and driving optimisation.
• Support the senior product owner in managing product feature prioritisation; ensuring stakeholders understand the compromises and constraints.
• Brief stakeholders on the capability roadmap, and associated deliverables, to ensure cross function alignment.
• Continuously monitor customer needs, market trends, competitor activity and regulatory landscape to ensure the product remains a category leader.
• Help drive a culture of experimentation and learning.
• Maintain and constantly optimise the end-to-end customer experience and back-log of ideas to drive value.
• Manage product user journey design, ensuring a high quality cross channel user experience
• Help manage product launches, ensuring business readiness.
• Document processes and training materials to assist customers in the use of the product feature set.
• Mentor and coach product owners, providing guidance and support to help them achieve their goals and develop their skills.

Who you are

• Experience of working as a Product Manager, ideally
• Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions
• Understanding of eCommerce front ends and the interfaces with backend information systems
• Vodafone is a large matrix organisation so stakeholder management across the organisation will be a key requirement of the role
• Analytical skills to measure impact, identify trends and create strong hypothesis to test
• Experience delivering high quality customer experiences
• Strong presentation skills
• Excellent communication and stakeholder management skills
• Supplier management and influencing skills
• Understanding of Agile ways of working

Worried that you don't meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

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