End User Support Analyst – Laptop Swaps – Cardiff
2 weeks ago
End User Support Analyst – Laptop Swaps – Cardiff (Onsite Fulltime)
Inside IR35 – £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed.
Shifts will be 8AM-4PM or 10AM-6PM.
30 Working days.
Onsite 5 days per week due to the nature of the contract.
Key Skills & Responsibilities:
- We are seeking an End User Support Analyst to manage high volume laptop swaps.
- Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment
- Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server
- Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi.
- Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS.
- Competent in deployment, updating, and remediation of Microsoft Office suites.
- Enterprise-level Mobile Device Management using MobileIron: device enrolment,
- queries and resolutions.
- Excellent communication skills – verbal, written and presentation
- Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support
Interested? Please send your up to date CV to Crimson for immediate review
Not interested? Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson are acting as an employment business in regards to this vacancy.
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