Head Waiter/ess

1 week ago

London, Greater London, United Kingdom MiMi Mei Fair, Curzon Street Full time £30,000 - £60,000 per year

Join the Team at Mimi Mei Fair as Head Waitress/Waiter

Mimi Mei Fair is on the lookout for charismatic and talented Waiters/Waitresses to join our exceptional front of house team.

If you have a passion for hospitality, we'd love to hear from you.

About Mimi Mei Fair

Located in the heart of London, Mimi Mei Fair is an upscale Chinese restaurant serving elegant, flavour-packed dishes in an opulent and atmospheric setting. Our stunning interiors, inspired by Chinese heritage and artistry, provide the perfect stage for an unforgettable dining experience.

The Role

As Head Waitress/Waiter, you'll be responsible for overseeing the smooth running of service, leading the floor team, and ensuring every guest enjoys an unforgettable visit. You will act as the bridge between front of house and management, maintaining our exacting standards at all times.

Key Responsibilities

Service Leadership

  • Lead by example to deliver consistently exceptional service
  • Oversee all bookings, guest notes, and special requirements
  • Ensure all areas are fully prepared for service
  • Coach and support team members to maintain standards

Product & Service Knowledge

  • Maintain deep knowledge of our menu, wines, cocktails, and allergens
  • Share the story, history, and artistry of Mimi Mei Fair with guests
  • Maximise sales opportunities through confident, thoughtful recommendations
  • Train and mentor team members on product knowledge

Health, Safety & Licensing

  • Ensure all licensing laws and company policies are followed
  • Maintain a safe environment for guests and colleagues, resolving hazards immediately
  • Escalate any serious issues promptly to management

Organisation & Cleanliness

  • Oversee section cleanliness and organisation throughout the shift
  • Manage opening and closing procedures for the floor
  • Ensure all equipment and service areas meet hygiene and maintenance standards

What We're Looking For

  • Proven experience in a similar role and in a high-end restaurant
  • Strong leadership and communication skills
  • Ability to motivate and develop a team
  • A polished, confident, and guest-focused approach
  • Organised and calm under pressure

We offer

  • A collaborative work environment
  • Opportunities for professional development and growth
  • The chance to be part of a fun and forward-thinking team
  • Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair

We can't wait to hear from you

INDFOH

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