Support Manager

Position:
Support Manager & Support Worker (Split role)

Location:
Hours
Salary
Job ref:
We regret to inform you that Advance is unable to accept any sponsorship requirements.
A
re you motivated, competent and experienced? Then we have the job for you, apply below or contact us for more information.
About The Role
Would you like to work somewhere where you get to make a real difference every day?
This is a fantastic opportunity for an experienced support professional who is ready to take the next step into a
Support Manager
role, based in . The position will be a
split role
, combining responsibilities as both a
Support Manager and a Support Worker
, offering a unique chance to stay hands-on while developing leadership skills. We're looking for someone who is passionate about delivering high-quality care and eager to grow within a developing and expanding service.

You'll bring strong communication, problem-solving, and organisational skills, along with a proactive and supportive approach to working with others. While you may not have led a team before, you'll have the confidence, initiative, and drive to step into a leadership roleand we'll support you to build on your experience and grow your career.

About The Candidate

• Previous management experience in adult care
• Able to work alongside other Support Managers and Operations Managers
• Competent with IT
• At least 2 years of experience in adult care
• Able to manage staff effectively including staff issues in line with policy and procedures.
• Experience of delivering high quality, personalised support within the Health and Social Care sector along with the ability to lead and motivate a team of people to deliver excellent services
• You will need to possess good communication skills, both verbal and written
• Able to support with customer and their needs
• Understanding of the Data Protection Act (DPA) 2018 and General Data Protection Regulations (GDPR) and understand the importance of confidentiality

For more information about the role please contact, Amanda Hillerby by phone: or Email:
About The Organisation
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.

Benefits Of Working For Advance
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
• Sector specific training is provided as part of induction plus opportunities for professional development
• Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
• Long service awards payable in 5 year increments
• Golden Hello/refer a friend receive up to £500
• Cycle to work scheme
• Access to our Employee Assistance Programme
• Free DBS (Disclosures and Barring Service)
• Excellent opportunities to progress your career within Advance
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.

Safeguarding
At Advance, Safeguarding is embedded in our organisational culture it's reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.

As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.

We believe that safeguarding is everyone's responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don't hesitate to get in touch.

Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.

We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.