Supply Chain Specialist

4 days ago


Sunderland, Sunderland, United Kingdom Convatec Full time £25,000 - £60,000 per year

About Convatec
Pioneering trusted medical solutions to improve the lives we touch:
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position overview

Place, follow-up, and monitor orders on internal and external suppliers. Work with suppliers to obtain delivery dates, improve due dates, and minimise back orders, invoice queries, and customer complaints.

Manage Inventory optimisation to balance overall stock value against holding the right stock at the right time, and minimise obsolescence and expired products.

Key Responsibilities

  • Place orders with suppliers
  • Expedite parts from suppliers and other alternative sources to fill backorders promptly
  • Ensure a robust supply of products to ensure back orders are kept to a minimum, whilst optimising inventory holding
  • Maintain an efficient and effective communication channel with suppliers to ensure they perform on overdue deliveries, on-time delivery, and customer complaints
  • Ensure a high level of inventory accuracy by liaising with the warehouse to ensure actioning of stock adjustments, stock transfers, customer returns, and supplier non-conformances.
  • Ensure invoice queries are resolved and, where applicable, credit notes are received promptly.
  • Understand Key Performance Indicators (KPI's) and execute the necessary adminstrative tasks to deliver on the requisite KPI's
  • Cross functional interaction with Care Centres, Distribution Centre and Finance with the aim of having products avaliable for Customers or, alternatively, having the delivery information available to key stakeholders
  • Produce KPI report (e.g. back orders, slow moving stock) to make operational performance and trends visible
  • Participate in supply chain improvement projects
  • Maintain master data, ensuring a high level of integrity
  • Performance will be measured based on Supply chain efficiency, inventory value, backorders, and master data integrity

Key Requirements

  • Educated to O'Level / GCSE standard
  • Experience in a similar working environment
  • Work as part of a team
  • The ability to prioritize workload
  • The ability to take direction and work to deadlines
  • Excellent communication/ listening skills
  • Computer literate including all MS Office programs

Education/ Qualifications

  • Educated to O'Level / GCSE standard
  • B.S or B.A degree in an applicable field is a plus, but not essential
  • Computer literacy skills including MS Office

Working conditions
Core working hours – Mon – Fri 8-4 or 9-5 on a weekly rota, with flexibility to cover team holidays/ sickness as required.

Hybrid working – a Minimum of 2 days per week in the office, driven by business requirements, as Convatec has a flexible approach to office working.

To be available one weekend per annum (usually November) for the whole warehouse stocktake.

Additional Job Description
At Convatec, we're pioneering trusted medical solutions to improve the lives we touch. If you're ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you



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