Prison Custody Officer

PRISON CUSTODY OFFICER

HMP Rye Hill, Willoughby, Rugby, CV23 8SZ - within reasonable travelling distance of Rugby, Northampton, Coventry, Nuneaton, Hinckley, Leicester, Daventry, Kettering and Leamington Spa areas

Starting Salary £31,228.38* per annum  

With incremental pay rises at year 1 and year 2, rising to £33,307.01 per annum after 2 years' service.

Permanent, Full Time – average 40 per week, with various shifts

Benefits:  Company Pension, 30 days annual leave (inclusive of Bank Holidays), Company Sick Pay and Life Assurance, free on-site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme with access to High Street Shop discounts, Blue Light Card for extensive discounts, local shopping discounts and extensive training and development.

These are exciting times - due to a building expansion we are now ramping up our recruitment for Prison Custody Officers and we have a number of openings available 

Be that person who makes a difference every day, the chance to do an extraordinary job

Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a 'typical' Prison Custody Officer (PCOs).  We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role.  No specific qualifications or relevant experience is required.

The philosophy of our prisons is to rehabilitate prisoners and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.

The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

You will play a key role in providing prisoners with structure and routine, making sure they get to work in the morning within the Prison, are actively engaging in education or work and the prison regime and are secure in their cell in the evening.

When you join us, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need.  In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.

For more information about HMP Rye Hill please visit 

Your initial training course (ITC) for a minimum of 10 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety, including a shadowing period working alongside qualified PCOs to gain real on the job experience. As part of your new role with us, you will undertake a Level 3 custodial management qualification. The programme runs in parallel with your ITC and you will be supported through the programme by an experienced Coach, as well as through a mentoring programme and line management support. On completion, you will obtain a recognised Custodial Qualification, which will support your role and career development.

As a PCO you will work a variety of shifts, including weekends, evenings and nights. All shifts are on a rolling pattern and agreed in advance. Any change to shift patterns will be communicated clearly with a minimum of 30 days notice. We are committed to supporting individuals to achieve a positive work life balance and on successful completion of their ITC will consider any Flexible Working Requests.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners.   If you join us, you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role

*Please note that whilst on your 10 week Training Course, the training hours will be 35 hours per week therefore your salary whilst on training will be £27,324.84, increasing to £31,228.38 after training.

"G4S is the International business of Allied Universal, the world's leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit    In the UK, the company has an extensive network of offices and more than 31,000 employees."

In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal's footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today's world.  Allied Universal is There for you. For more information, please visit  or 

*Total workforce includes employees and subcontractors