Collections and Administrative Support

6 days ago

Norfolk, Virginia, United Kingdom Rainbow International Full time


Established in 1981, Rainbow International offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team

As a Collections and  Administrative Support, you will be in charge of collections of funds. Researching and collecting monies owed to us through emails, phone calls, and on occasion driving to the home-owner's residence to collect a check.  Exemplifying our code of values, you show respect and courtesy to all customers and employees.  

You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Notify customers of service call status and follow up with customers after the work is completed
  • Collect all monies from all sources
  • Clerical duty as required including customer and job data entry
  • Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Job Requirements:
  • Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
  • Experience in Xactware would be helpful, but not mandatory
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry and skills
  • Professional appearance and personality
  • Team player who can work independently

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up

At Rainbow International Restoration we're helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International franchise might be the place for you. Because for our family, this isn't just a job, it's a calling.



Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration franchised system. Each Rainbow International Restoration franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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