Project Manager

2 weeks ago

Derby inc Derby home workers, United Kingdom nurtur Full time £40,000 - £80,000 per year


As a Project Manager at Nurtur Ltd, you'll play a pivotal role in driving the successful delivery of our SaaS solutions. You'll manage a portfolio of client projects, from onboarding and implementation to post-launch support, ensuring a seamless experience throughout the customer journey.

This role is ideal for someone who thrives in a fast-paced, enjoys working cross-functionally with developers and product teams, and is passionate about scaling processes that drive client success.

Key Responsibilities

  • Own the end-to-end delivery of up to 30 active projects, ensuring on-time, high-quality launches.
  • Lead client onboarding and guide them through implementation, customisation, and go-live.
  • Create and maintain delivery forecasts, using tools like to manage project schedules, capacity planning, targets, and work breakdown structures (WBS).
  • Facilitate and contribute to internal and client-facing meetings, including sprint planning and delivery check-ins.
  • Collaborate with design and development teams to define project scope, manage dependencies, and produce bespoke project briefs.
  • Coordinate across departments to ensure technical deliverables meet client expectations and timelines.
  • Support project troubleshooting, including Google Console/API key setup, debugging, and basic CMS (e.g., WordPress, Elementor) configuration.
  • Develop repeatable systems and processes that improve forecasting accuracy and delivery efficiency.
  • Provide post-implementation support and manage aftercare to ensure long-term client satisfaction.

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Requirements

  • Proven experience managing SaaS or software delivery projects, ideally within a related industry.
  • Ability to manage a high volume of projects at various stages – onboarding, mid-cycle, and live support.
  • Strong organisational and time management skills, with the ability to prioritise and pivot in a dynamic environment.
  • Excellent communication and stakeholder management skills, both client-facing and internal.
  • Proficient in project management tools like , Jira, Asana, or similar.
  • Familiarity with web technologies, including WordPress, Google Console, and Elementor.
  • Experience working closely with developers and technical teams.
  • Comfortable handling issues when projects go off-track – your solution-oriented and resilient under pressure.
  • Project Management certification (Agile, Scrum, PMP, or similar) is a plus.

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The successful applicant will receive and have access too:

  • 25 days holiday plus the 8 bank holidays
  • Birthday Day off
  • Perk box
  • Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc. 
  • Death in Service Cover 
  • Company Sick Pay 
  • Bike to Work scheme
  • Hybrid working 60/40 split successful completion of post probation
  • Casual dress

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Reporting into: Head of Customer Delivery

Working hours: hrs (Monday-Friday 9.00am-5.30pm)

Location: Little Eaton, Derby

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